Abduaziz Sadiq

Internal Sales Representative (ISR)

• Job Details:Worked as an ISR for 4 months, answered customer questions about products and services, face-to-face, telephone calls and through emails to offer information and promote business products.

Administrator of E-commerce (PCC)

• Job Details:Comprehensive management of the PCC platform.

Senior Parts Counter Sales

• Job Details:Professional use of SIS system, preparing the orders such as filters and undercarriage, parts overhaul engine & transmission and all machinery components for Caterpillar machines. Comprehensive management of the PCC platform. Answered customer questions about products and services, face-to-face, telephone calls and through emails to offer information and promote business products. Achieved sales goals with great upselling and cross-selling abilities. Prepared parts quotations for customers and recommended optimal products. Handled complaints, provided appropriate solutions and alternatives within appropriate timeframes and followed up to achieve resolution.