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Ibrahim Abdelkhalek

Senior Business Travel Consultant handling USAID and USA Embassy in Egypt at Carlson Wagonlit.com

New Cairo, Cairo, Egypt

Work Experience

  • Senior Business Travel Consultant handling USAID and USA Embassy in EgyptFull Time

    Carlson Wagonlit.com

    Jun 2023 - Present -2 yrs

    Egypt , Cairo

    • Job Details:o Creates domestic and international travel arrangements for clients to include air, hotel, rail, and ground transportation Support staff and customers to resolve difficult issues /problems pertaining to Reservations and Ticketing, on a daily basis. · Ensure reservations are built according to client standards and preferences · Act as a trusted advisor by offering informed and insightful recommendations that provide the best traveler experience · Handle a wide range of booking from simple ones to complex bookings with potentially non-standard and multi destinations, ticket exchanges and complex fares · Make changes or solve any issues that might occur during or before the travel · Assignments include both routine and non-routine work
  • Senior Travel consultantFull Time

    Nirvana

    Oct 2022 - Mar 2023 -5 months

    Egypt , Cairo

    • Travel Consultant - Fluent English SpeakersFull Time

      Teleperformance

      Aug 2021 - Nov 2022 -1 yr, 3 months

      Egypt , Cairo

      • Operations Coordinator supervisorFull Time

        Qatar airways

        May 2018 - Jun 2020 -2 yrs, 1 month

        • Education

          • Bachelor's Degree in information system

            Alson Academy

            Jan 2006 

          Skills

          • Reservation systems
          • B2B
          • B2C Software
          • Customer Care
          • Customer Relations
          • Travel Sales
          • saber airline GDS
          • Travel Sales supervisor
          • Supervisor
          • MS Office
          View More

          Languages

          • Arabic

            Fluent
          • English

            Fluent

          Training & Certifications

          • Stratus Leadership Essentials Programme Course

            Qatar airways·2019
          • Groups Policy - Module 1 Course

            Qatar airways·2018
          • Amadeus Ticket Changer

            Qatar airways·2018
          • Amadeus Reservations Desktop Web - Migration Course

            Qatar airways·2018
          • Electronic Miscellaneous Documents Course

            Qatar airways·2017
          • Customer Service Excellence Course

            Qatar airways·2017
          • QR Certified On-the-job Trainer Course

            Qatar airways·2017
          • Aviation Security Awareness eRelease 2016 Course

            Qatar airways·2016
          • Handling Customers with Disability (2016) Course

            Qatar airways·2016
          • Basic Passenger Tariff. Course

            Qatar airways·2016
          • Basic Amadeus Ticketing Course

            Qatar airways·2015
          • Oneworld Introduction Course

            Qatar airways·2014
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