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Abd elWahab Abbas ElSadek

Collections Officer at Dunia Finance

Cairo, Egypt

Work Experience

  • Collections OfficerFull Time

    Dunia Finance

    May 2016 - Present -9 yrs, 3 months

    United Arab Emirates , Dubai

    • Customer Experience Expert Full Time

      VFS Tasheel

      Aug 2014 - Feb 2016 -1 yr, 5 months

      Egypt

      • Job Details:•Document scrutiny & collection for visa processing •Handling customer/applicant queries personally or via email, telephone •Ensuring all administration & logistics of passport delivery to consulate,applicant, Logistics Company etc. •Maintain & record all application data •Handling of cash & bank related transactions if assigned.

    • Marketing specialist (Partner)Full Time

      TETOS

      May 2012 - Jun 2014 -2 yrs, 1 month

      Egypt , Giza

      • Job Details:Manage public relations with distributors and customers. Handle two sales areas and payment collections. Develop and execute brand management plans. Arrange with the warehouse of the low stocks to provide.

    • Customer service representativeFull Time

      Xceed - contact center (TE-data)

      Sep 2011 - Jul 2012 -10 months

      Egypt , Giza

      • Job Details:- Provide client support and technical issue resolution via phone - Configuration of client’s hardware and software to connect to the Internet via DSL Router.

      • Education

      • Bachelor's Degree in Managment Information System

        Advanced Academy El-haram

        Jan 2003 - Jan 2007 - 4 yr

      Skills

      • Microsoft Office
      • Adobe Photoshop
      • Marketing
      • HTML
      • Adobe Dreamweaver

      Languages

      • Arabic

        Fluent

      • English

        Advanced

      • German

        Intermediate

      Training & Certifications

      • Graphics

        Russian Cultural center ·2013

      • Web designing

        Vision·2007

      • web designer

        Vision·2007

      • Selling skills

        Cairo university·2006
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