AG

Abdelrhman Mazen Gohary

Customer Service Agent (English) at Naos Solution

Maadi, Cairo, Egypt

Work Experience

  • Customer Service Agent (English)

    Naos Solution

    May 2025 - Present -3 months

    Egypt

    • Job Details:Handle customer inquiries and support requests for e-commerce platforms. Provide professional service in English for international customers. Maintain CRM logs and help resolve technical or order-related issues. Work within fast-paced environment and meet daily KPIs.

  • Graphic DesignerFreelance / Project

    Freelancer.com

    Feb 2024 - Jun 2025 -1 yr, 4 months

      • Education

      • Bachelor's Degree in Business Administration

        Sadat Academy for Management Sciences (SAMS)

        Jan 2028 

      Skills

      • Adobe illustrator
      • Photoshop CS6
      • Marketing Strategy
      • Advertising Campaigns
      • Brand Identity Development
      • Client Negotiation
      • Project presentation

      Languages

      • English

        Advanced

      • Spanish

        Beginner

      Training & Certifications

      • intro to advertising

        c-180·2025

      • negotiation skills

        c-180·2025

      • marking principles

        c-180·2024
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