AE

abdelrhman elsoudy

Customer Support Representative at Teleperformance

Egypt

Work Experience

  • Customer Support Representative

    Teleperformance

    May 2023 - Present -2 yrs

    Egypt

    • Job Details:Responsible for handling issues and communicating with customers.

  • sales and marketing

    Live Travel for Tourism Company

    May 2023 - May 2025 -2 yrs

    Egypt

    • Job Details:Responsible for the hajj and umrah program, making reservations on behalf of the customers at hotels and flight companies.

  • data entry, IT dept.

    Tasaheel Company

    May 2022 - May 2023 -1 yr

    Egypt

    • Job Details:Responsible for typing and forwarding official emails, inputting loan contracts terms, calculating installment plans and interest rates, and issuing approvals on loans.

  • front office clerk

    Savory Hotels

    Egypt

    • Job Details:Responsible for making reservations at the hotel’s restaurant for guests and communicating with room service.

    • Education

    • Bachelor's Degree in Tourism and Hotel Management

      Mansoura University

      Jan 2017 - Jan 2021 - 4 yr

    Skills

    • Problem Solving
    • Hospitality
    • Native Arabic
    • Good english
    • excellent icdl
    • Teamwork & communication

    Languages

    • Arabic

      Fluent

    • English

      Intermediate
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