Basic Info

Abdelrhman Youssef

6 years

Cairo, Egypt

Bachelor's Degree

Experienced

Work Experience

Technical support at Mobily

Experience Details

Technical support

IT/Software Development

Experienced (Non-Manager)

Iam TSP agent at moily company in KSA .. I looking for Job In Egypt ..
Experience with computer hardware troubleshooting ana maintenance
Excellent with all Windows versions.
Excellent Knowledge of MS- Power Point, Excel, Word -Xp.
Good Knowledge of Adobe Photoshop.
Excellent Dealer with Internet & Internet Applications.
Excellent in technical problems for network
Good command of English language
Customer care skills


Company Details

Mobily (multinational)

jizan, Saudi Arabia

More than 1000 employees

Telecommunications

N/A

Apr 2013 to present (3 years 8 months)
SALES at Vodafone

Experience Details

SALES

Customer Service/Support

Experienced (Non-Manager)

N/A


Company Details

Vodafone (multinational)

Cairo, Egypt

More than 1000 employees

Telecommunications, Consumer Services

N/A

Apr 2009 to Jan 2011 (1 year 9 months)
Call Center Agent at Teleperformance

Experience Details

Call Center Agent

Customer Service/Support

Entry Level

handling customer .. solve any problem .. handling time .. good team work


Company Details

Teleperformance

Cairo, Egypt

More than 1000 employees

Consumer Services , Telecommunications

N/A

Jan 2007 to Mar 2009 (2 years 2 months)

Education

AC in Accounting

Education Details

AC

Accounting

Modern Academy in maadi, Egypt

B / Very Good / 75 - 85%

N/A

N/A

Modern Academy in maadi
2008 - 2011
High School - Thanaweya Amma

High School Details

Thanaweya Amma

spinx

Egypt

2007

A / Excellent / 85 -100%

N/A

spinx
2007
This profile is fresh!
Last update 13 days ago.

Jobseeker photo

Profile Skills and Keywords

AccountingAdaptiveAdobe PhotoshopArabicCall Center AgentComputerComputer SkillsConsumer ServicesCreativeCustomer ServiceEnglishFlexibleITInternet ResearchJavaMicrosoft ExcelMicrosoft OfficeMicrosoft OutlookMicrosoft PowerPointMicrosoft WordMobilyNetworksSALESSocialSoftware DevelopmentSupportSupportiveTeam PlayerTechnical SupportTelecommunicationsVodafone

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Fluent

: Fluent

: Advanced

Tools and Technologies

Microsoft Word

Microsoft Word

: Expert

: Extreme - I love it!

:

5-7 years

Microsoft Excel

Microsoft Excel

: Expert

: Extreme - I love it!

:

5-7 years

Internet Research

Internet Research

: Expert

: Extreme - I love it!

:

5-7 years

Networks

Networks

: Expert

: Extreme - I love it!

:

3-5 years

Microsoft PowerPoint

Microsoft PowerPoint

: Expert

: High

:

1-3 years

Microsoft Office

Microsoft Office

: Expert

: Extreme - I love it!

:

5-7 years

Computer

Computer

: Expert

: Extreme - I love it!

:

5-7 years

Computer Skills

Computer Skills

: Expert

: Extreme - I love it!

:

5-7 years

Technical Support

Technical Support

: Expert

: Extreme - I love it!

:

3-5 years

Sales

Sales

: Expert

: Extreme - I love it!

:

3-5 years

Microsoft Outlook

Microsoft Outlook

: Expert

: Extreme - I love it!

:

3-5 years

Java

Java

: Advanced

: Medium

:

1-3 years

Adobe Photoshop

Adobe Photoshop

: Advanced

: High

:

1-3 years

Accounting

Accounting

: Intermediate

: High

:

1-3 years

Key Skills

Creative, Flexible / Adaptive, Social, Team Player, Supportive

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