Basic Info

Abdelrhman Youssef

6 years

Cairo, Egypt

Bachelor's Degree

Experienced

Work Experience

Technical support at Mobily

Experience Details

Technical support

IT/Software Development

Experienced (Non-Manager)

Iam TSP agent at moily company in KSA .. I looking for Job In Egypt ..
Experience with computer hardware troubleshooting ana maintenance
Excellent with all Windows versions.
Excellent Knowledge of MS- Power Point, Excel, Word -Xp.
Good Knowledge of Adobe Photoshop.
Excellent Dealer with Internet & Internet Applications.
Excellent in technical problems for network
Good command of English language
Customer care skills


Company Details

Mobily (multinational)

jizan, Saudi Arabia

More than 1000 employees

Telecommunications

N/A

Apr 2013 to present (4 years)
SALES at Vodafone

Experience Details

SALES

Customer Service/Support

Experienced (Non-Manager)

N/A


Company Details

Vodafone (multinational)

Cairo, Egypt

More than 1000 employees

Telecommunications, Consumer Services

N/A

Apr 2009 to Jan 2011 (1 year 9 months)
Call Center Agent at Teleperformance

Experience Details

Call Center Agent

Customer Service/Support

Entry Level

handling customer .. solve any problem .. handling time .. good team work


Company Details

Teleperformance

Cairo, Egypt

More than 1000 employees

Consumer Services , Telecommunications

N/A

Jan 2007 to Mar 2009 (2 years 2 months)

Education

AC in Accounting

Education Details

AC

Accounting

Modern Academy in maadi, Egypt

B / Very Good / 75 - 85%

N/A

N/A

Modern Academy in maadi
2008 - 2011
High School - Thanaweya Amma

High School Details

Thanaweya Amma

spinx

Egypt

2007

A / Excellent / 85 -100%

N/A

spinx
2007
This profile is not updated!
Last update more than 1 months ago.

Jobseeker photo

Profile Skills and Keywords

AccountingAdaptiveAdobe PhotoshopArabicCall Center AgentComputerComputer SkillsConsumer ServicesCreativeCustomer ServiceEnglishFlexibleITInternet ResearchJavaMicrosoft ExcelMicrosoft OfficeMicrosoft OutlookMicrosoft PowerPointMicrosoft WordMobilyNetworksSALESSocialSoftware DevelopmentSupportSupportiveTeam PlayerTechnical SupportTelecommunicationsVodafone

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Fluent

: Fluent

: Advanced

Tools and Technologies

Microsoft Word

Microsoft Word

: Expert

: Extreme - I love it!

:

5-7 years

Microsoft Excel

Microsoft Excel

: Expert

: Extreme - I love it!

:

5-7 years

Internet Research

Internet Research

: Expert

: Extreme - I love it!

:

5-7 years

Networks

Networks

: Expert

: Extreme - I love it!

:

3-5 years

Microsoft PowerPoint

Microsoft PowerPoint

: Expert

: High

:

1-3 years

Microsoft Office

Microsoft Office

: Expert

: Extreme - I love it!

:

5-7 years

Computer

Computer

: Expert

: Extreme - I love it!

:

5-7 years

Computer Skills

Computer Skills

: Expert

: Extreme - I love it!

:

5-7 years

Technical Support

Technical Support

: Expert

: Extreme - I love it!

:

3-5 years

Sales

Sales

: Expert

: Extreme - I love it!

:

3-5 years

Microsoft Outlook

Microsoft Outlook

: Expert

: Extreme - I love it!

:

3-5 years

Java

Java

: Advanced

: Medium

:

1-3 years

Adobe Photoshop

Adobe Photoshop

: Advanced

: High

:

1-3 years

Accounting

Accounting

: Intermediate

: High

:

1-3 years

Key Skills

Creative, Flexible / Adaptive, Social, Team Player, Supportive

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