AA
Abd El Rahman Sami Ahmed
Call Center agent
Agouza, Giza, EgyptWork Experience
Call Center agentFull Time
Vodafone
May 2015 - Nov 2015 -6 months
Egypt , Giza
- Job Details:Handle customers’ technical inquiries through phone. Route calls to appropriate resource. Handle and resolve customers’ complaints. Define & escalate priority issues. Complete call logs & reports.
Education
Bachelor Degree faculty of Commerce in Commerce
Cairo University (CU)Jan 2008 - Jan 2012 - 4 yr
High School - Thanaweya Amma
Port Said SchoolJan 2008
Languages
Arabic
FluentEnglish
Advanced