AA

Abd El Rahman Sami Ahmed

Call Center agent

Agouza, Giza, Egypt

Work Experience

  • Call Center agentFull Time

    Vodafone

    May 2015 - Nov 2015 -6 months

    Egypt , Giza

    • Job Details:Handle customers’ technical inquiries through phone. Route calls to appropriate resource. Handle and resolve customers’ complaints. Define & escalate priority issues. Complete call logs & reports.

    • Education

    • Bachelor Degree faculty of Commerce in Commerce

      Cairo University (CU)

      Jan 2008 - Jan 2012 - 4 yr

    • High School - Thanaweya Amma

      Port Said School

      Jan 2008 

    Skills

    • Microsoft Office
    • Microsoft Windows
    • Customer Service
    • Siebel 4.8
    • Sales

    Languages

    • Arabic

      Fluent

    • English

      Advanced
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