Basic Info

Abdelrahman Mohamed

5 years

Giza, 6 October, Egypt

Bachelor's Degree

Experienced

Work Experience

Admin Section Head at Nahdet Misr Publishing Group

Experience Details

Admin Section Head

Administration, Installation/Maintenance/Repair, Logistics/Supply Chain

Manager

- Responsible for all both maintenance and infrastructure for the provision of all basic services, the cleanliness, maintenance and provision of spare parts and pay bills while maintaining quality standards and occupational health and safety.
- Follow up to send and receive packages and fixed assets to and from the tower in coordination with other departments.
- Preparation, processing and organizing meetings, seminars for all departments.
- Make sure the commitment of personnel and administrative affairs, business ethics and controls.
- Responsible for processing and provision of office furniture for new employees in cooperation with other departments.
- Assists the Head, Administration and Finance Department in keeping track of and planning the careers of high potential individuals, initiates and recommends staff development plans – i.e. career development, training and incentive programs to meet the administrative requirements.
- Assists to the Head, Administration and Finance Department in administrative tasks, including preparation of events, legalization of employees, contracting with suppliers and etc.
- Supervise the performance of the administration section staff.
- Achieves financial objectives by anticipating requirements; submitting information for budget preparation; scheduling expenditures; monitoring costs; analyzing variances.


Company Details

Nahdet Misr Publishing Group (multinational)

Giza, Mohandseen, Egypt

More than 1000 employees

Publishing and Printing

http://www.nahdetmisr.com/

Jun 2016 to present (6 months)
Executive Assistant & Purchasing Coordinator at Egyptian Initiative For Personal Rights

Experience Details

Executive Assistant & Purchasing Coordinator

Administration, Operations/Management, Logistics/Supply Chain

Experienced (Non-Manager)

 Obtains requirements by verifying, preparing, and forwarding purchase orders; verifies receipt of items; authorizes payment.
 Consider price, quality, availability, reliability, and technical support when choosing suppliers and merchandise.
 Screens telephone calls and visitors, responds to general questions, and refers callers and visitors to appropriate staff members. Receives all incoming paper correspondence, date-stamps each item, and forwards to Procurement staff for processing.
 Responsible for the preparation and process purchase orders and documents in accordance with company policies and procedures.
 Organize and maintain the President and CEO’s documents, records, files and binders to include processing expense reports and maintain receipts.
 Coordinate all aspect of meeting and travel logistics and itinerary preparation to include advanced research, reservations, and transportation with printed driving directions. Conduct meeting/trip after action reports (AAR) and maintain meeting/trip reports.
 Manage the President and CEO's databases and contact lists.
 Ask vendors for promotional prices and incentives
 Supervise the inspection of all supplies, services and equipment purchased to insure conformance with specifications.
 Assists the Office Manager and acts as a backup when the Office Manager is out of the office to ensure continuity of business.
 Other duties as assigned.
 Functions as the President and CEO’s ambassador and coordinate/delegate tasks to internal and external personnel and functions.
 Coordination of full life cycle event logistics, ensuring the intricate details for onsite and offsite meetings, conferences and special events are carried through completion, to include debriefs and AARs.


Company Details

Egyptian Initiative For Personal Rights

Garden city, Egypt

501-1000 employees

Research , Non-Profit Organizations

http://eipr.org/en

Dec 2013 to May 2016 (2 years 5 months)
Retail Sales & Customer Service Representative at Vodafone Egypt

Experience Details

Retail Sales & Customer Service Representative

Operations/Management, Sales/Retail, Marketing/PR/Advertising

Experienced (Non-Manager)

 Ensure appropriate service is constantly given to all customers.
 Effective customers’ complaints handling and decrease them month over month.
 Improve store visit report result.
 Ensure proper internal and interdepartmental communication.
 Ensure the quality of delivering consumer and enterprise Customer Care activities.
 Handling variance reports and taking corrective and preventive actions.
 Handling the cash end of day processes and delivering
 Adherence to all cash operation policies & procedures.
 Update store’s communication messages.
 Provide support, guidance and solutions to the team.
 Consistent feedback in all directions.
 Ensure effective daily briefing
 Ensure accurate and updated filing system.
 Proper team is scheduling.
 Communicate daily reports and correspondences to stakeholders.
 Cost efficiency and effectiveness implementation.
 Delivery of all the assigned tasks on time.
 Accurate inventory control and stock take.


Company Details

Vodafone Egypt (multinational)

Giza, Dokki, Egypt

More then 1000 employees

Telecommunications

http://www.vodafone.com.eg/vodafoneportalWeb/en/myWorld_mainPage

Jan 2013 to Nov 2013 (10 months)
Purchasing Officer at Brandish,LLC

Experience Details

Purchasing Officer

Operations/Management, Project/Program Management, Logistics/Supply Chain

Entry Level

- Verifies purchase requisitions by comparing items requested to master list; clarifying unclear items; recommending alternatives.
- Prepares purchase orders by verifying specifications and price; obtaining recommendations from suppliers for substitute
- Engaging in project management duties
- Build and maintain strong, long-lasting customer relationships
- Ensure the timely and successful delivery of our solutions according to customer needs and objectives
- Managing a portfolio of accounts
- Dealing with all aspects of a campaign
- Using an existing network of industry contacts to generate new business
- Managing the work of account executives
- Leading project management activity
- Ensuring necessary actions are undertaken by the account team
- Building a 'territory'
- Achieving sales targets
- Delivering sales presentations to high-level executives
- Attending client meetings
- Maintaining and expanding relationships with existing clients
- Completing administrative work, as required


Company Details

Brandish,LLC

Giza, Egypt

51-100 employees

Marketing and Advertising, Graphic Design

http://brandishadv.com/

Nov 2010 to Dec 2011 (1 year 1 month)
Customer Service Representative at Vodafone

Experience Details

Customer Service Representative

Customer Service/Support

Entry Level

-Maintained solid customer relationships by handling their daily complaints, their questions and concerns, their problems & accounts, discussing billing concerns, activating new services, scheduling technical service for existing customers, with speed and professionalism.
-Used software programs and research skills to troubleshoot customer problems.
-Activated new lines, dealing with new offers and presenting them to the customers


Company Details

Vodafone

Cairo, Egypt

More then 1000 employees

Telecommunications

N/A

Jul 2010 to Oct 2010 (3 months)
Foreign Press Coordinator (volunteer) at Cairo International Film Festival

Experience Details

Foreign Press Coordinator (volunteer)

Operations/Management

Student

-Representing the festivals management at every ceremony or conference.
-Handling and solving guest’s problems and issues.
-Coordinate between festivals' management and other cinemas and theaters


Company Details

Cairo International Film Festival (multinational)

Cairo, Egypt

More then 1000 employees

Public Relations and Communications

N/A

Sep 2009 to Nov 2009 (2 months)
Volunteers Coordinator (volunteer) at FIFA U-20 World Cup

Experience Details

Volunteers Coordinator (volunteer)

Operations/Management

Student

-Handled and managed all volunteers' affairs, problems and tasks.
-Managed all volunteers' tasks and attendance confirmation for each one


Company Details

FIFA U-20 World Cup

Cairo, Egypt

More then 1000 employees

Management Consulting

N/A

Jul 2009 to Sep 2009 (2 months)

Achievements


I had achieved a black belt at Karate.

Education

Commerce and Business Administration in Accounting

Education Details

Commerce and Business Administration

Accounting, Business Administartion, Sales

Helwan University, Egypt

C / Good / 65 - 75%

N/A

N/A

Helwan University
2006 - 2010
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Egypt Language School

Egypt

2006

A / Excellent / 85 -100%

N/A

Egypt Language School
2006

Training and Courses

Training/Course Details

Electronic Accounting

Jan 2010

Faculty Of Commerce and Business Administartion

Studying Excel and peach tree program

Training/Course Details

Web Design Diploma

May 2014

Russian Cultural Center

Web Design Diploma (HTML, Adobe Photoshop, Adobe Illustrator, Adobe Dreamweaver, Adobe Muse, Flash, Adobe InDesign, XHTML, CSS, JQuery, JavaScript, Action Script, Visual Basic, Web/UI/UX design, PSD to HTML Conversion)

Training/Course Details

Projects Management Workshop

Aug 2015

British Council Egypt

Projects Management Workshop

Training/Course Details

Human Resources Management Workshop

Aug 2015

August Information Resources Center, U,.S Embassy In Cairo

Human Resources Management

Training/Course Details

Social Media Strategies Workshop

Apr 2015

Information Resources Center, U.S Embassy In Cairo

Social Media Strategies

Training/Course Details

Human Resources Management Diploma for Beginners

Nov 2015

Canadian center For Training and Education

Human Resources Management Diploma for Beginners (5th September – 14th November) Canadian center For Training and Education.

Training/Course Details

BPO (International Customer Service Course, IBM)

Jun 2008

IBM

International Customer Service Course

This profile is fresh!
Last update 8 days ago.

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Profile Skills and Keywords

AccountingAdmin Section HeadAdministrationAdminstrationAdobe PhotoshopAnalyticalArabicBPO (International Customer Service Course, IBM)Business AdministartionBusiness DevelopmentBusiness-orientedCairo International Film FestivalCustomer ServiceCustomer Service RepresentativeDoing KarateElectronic AccountingEnglishExecutive Assistant & Purchasing CoordinatorForeign Press CoordinatorGraphic DesignHandles StressHuman ResourcesHuman Resources Management WorkshopHuman Resources Management Diploma For BeginnersInstallationInternet ResearchItalianLeaderListeningLogisticsMaintenanceManagementManagement ConsultingManagmentMarketingMarketing And AdvertisingMicrosoft OfficeNahdet Misr Publishing GroupNegotiatorNon-Profit OrganizationsProgram ManagementProjectProject ManagementProjects Management WorkshopPublic Relations And CommunicationsPublishing And PrintingPurchasingPurchasing OfficerReadingRepairResearchRetailRetail Sales & Customer Service RepresentativeRunningSalesSocial Media Strategies WorkshopSupportTelecommunicationsTransportationVodafone EgyptVolunteers CoordinatorWeb DesignWeb Design DiplomaWorking

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Fluent

: Fluent

: Fluent

Italian

Italian

: Beginner

: Fluent

: Beginner

: Beginner

Tools and Technologies

Microsoft Office

Microsoft Office

: Expert

: Extreme - I love it!

:

5-7 years

Internet Research

Internet Research

: Expert

: Extreme - I love it!

:

More than 7 years

Adobe Photoshop

Adobe Photoshop

: Intermediate

: High

:

1-3 years

Web Design

Web Design

: Beginner

: Extreme - I love it!

:

Less than 1 year

Fields of Expertise

Customer Service

Customer Service

: Expert

: Extreme - I love it!

:

3-5 years

Managment

Managment

: Expert

: Extreme - I love it!

:

1-3 years

sales

sales

: Advanced

: Medium

:

1-3 years

adminstration

adminstration

: Intermediate

: High

:

1-3 years

Web Design

Web Design

: Beginner

: Extreme - I love it!

:

Less than 1 year

Human Resources

Human Resources

: Beginner

: Extreme - I love it!

:

Less than 1 year

Project Management

Project Management

: Beginner

: Extreme - I love it!

:

Less than 1 year

purchasing

purchasing

: Little knowledge

: Extreme - I love it!

:

Less than 1 year

Key Skills

Analytical, Leader, Business-oriented, Negotiator, Handles Stress

Online Presence

https://www.linkedin.com/nhome/?trk=https://www.facebook.com/Abdelrahmansgaafarhttps://twitter.com/

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