Basic Info

Abdelrahman Abdelrazik

1 year

Cairo, Egypt

Bachelor's Degree

Experienced

Work Experience

Ops Specialist at Lots Of Hotels by Webjet

Experience Details

Ops Specialist

Operations/Management

Entry Level

LOH is B2B, we are supporting our clients and supplier if there is any issue for any kind of booking like Mapping Error, Re-locations for hotel reservations, complains, Cancellations and Amendments,Etc...

The Required Qualifications and skills are as follow:

1-Fluent in English
2-Fast writing and reading skills
3-Sales techniques
4-Negotiation skills
5-Tourism back ground
6-Time mangement


Company Details

Lots Of Hotels by Webjet (multinational)

Cairo, Egypt

101-500 employees

Travel and Tourism

www.lotsofhotels.com

May 2017 to present (7 months)
Telesales and travel agent expert at Teleperfomance "Expedia Canada & Travelocity Canada"

Experience Details

Telesales and travel agent expert

Customer Service/Support

Experienced (Non-Manager)

N/A


Company Details

Teleperfomance "Expedia Canada & Travelocity Canada" (multinational)

Cairo, Egypt

More than 1000 employees

Outsourcing/Offshoring

www.teleperformance.com

Feb 2017 to May 2017 (3 months)
Telesales agent at Emerging Media UK

Experience Details

Telesales agent

Marketing/PR/Advertising

Experienced (Non-Manager)

N/A


Company Details

Emerging Media UK (multinational)

Cairo, Egypt

101-500 employees

Outsourcing/Offshoring , Telecommunications

http://www.emerging-media.co.uk

Jul 2016 to Jan 2017 (6 months)
Banking and Economics’ Instructor at Vision Club ASU (student activity)

Experience Details

Banking and Economics’ Instructor

Training/Instructor

Student

N/A


Company Details

Vision Club ASU (student activity)

Cairo, Egypt

N/A

Sep 2016 to Dec 2016 (3 months)
Banking and Economics’ Instructor at AIBE’16 (student activity)

Experience Details

Banking and Economics’ Instructor

Training/Instructor

Student

N/A


Company Details

AIBE’16 (student activity)

Cairo, Egypt

N/A

Sep 2016 to Dec 2016 (3 months)
Team Leader of the case study competition’s winning team at Vision Club ASU (student activity)

Experience Details

Team Leader of the case study competition’s winning team

Business Development

Student

N/A


Company Details

Vision Club ASU (student activity)

Cairo, Egypt

N/A

Sep 2015 to Dec 2015 (3 months)
Team Leader of the Winning Team in CIB’s Training Projects (intern) at CIB “Commercial International Bank”

Experience Details

Team Leader of the Winning Team in CIB’s Training Projects (intern)

Business Development

Student

N/A


Company Details

CIB “Commercial International Bank”

Cairo, Egypt

N/A

Banking

www.cibeg.com

Jul 2015 to Sep 2015 (2 months)
Team Leader of AIBE Banking Conference’s winning team at Association of Investment, Business and Economics (AIBE) (student activity)

Experience Details

Team Leader of AIBE Banking Conference’s winning team

Banking

Student

N/A


Company Details

Association of Investment, Business and Economics (AIBE) (student activity)

Cairo, Egypt

N/A

Jan 2015 to Apr 2015 (3 months)

Education

Faculty Of Commerce English Department in Accounting and Finance

Education Details

Faculty Of Commerce English Department

Accounting and Finance

Ain Shams University, Egypt

B / Very Good / 75 - 85%

N/A

N/A

Ain Shams University
2013 - 2017
High School - Thanaweya Amma

High School Details

Thanaweya Amma

sarah taki Allah Language School

Egypt

2013

A / Excellent / 85 -100%

N/A

sarah taki Allah Language School
2013

Training and Courses

Training/Course Details

Customer service intern

Oct 2015

Banque Misr

N/A

Training/Course Details

Credit & Risk intern

Sep 2015

Commercial International Bank "CIB"

N/A

Training/Course Details

Credit intern

Oct 2014

AlBaraka Bank

N/A

This profile is not updated!
Last update more than 5 months ago.

Jobseeker photo

Profile Skills and Keywords

Accounting And FinanceAdobe PhotoshopArabicBankingBanking And Economics InstructorBusinessComputerCreativeCredit & Risk InternCredit InternCustomer ServiceCustomer Service InternEmerging Media UKEnglishLeaderLots Of Hotels By WebjetManagementMarketingMicrosoft ExcelMicrosoft WordNegotiatorOffshoringOperationsOps SpecialistOutsourcingPresenterPreziProblem SolverSupportTeam Leader Of AIBE Banking Conferences Winning TeamTeam Leader Of The Case Study Competitions Winning TeamTeam Leader Of The Winning Team In CIBs Training ProjectsTele-SalesTelecommunicationsTeleperfomance "Expedia Canada & Travelocity Canada"Telesales AgentTelesales And Travel Agent ExpertTravel And Tourism

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Advanced

: Fluent

: Fluent

English

English

: Fluent

: Fluent

: Fluent

: Fluent

Tools and Technologies

Microsoft Word

Microsoft Word

: Advanced

: Medium

:

3-5 years

Computer

Computer

: Advanced

: Extreme - I love it!

:

1-3 years

prezi

prezi

: Advanced

: High

:

1-3 years

Microsoft Excel

Microsoft Excel

: Intermediate

: Medium

:

Less than 1 year

Adobe Photoshop

Adobe Photoshop

: Intermediate

: High

:

1-3 years

Fields of Expertise

Tele-Sales

Tele-Sales

: Expert

: Extreme - I love it!

:

1-3 years

Customer Service

Customer Service

: Advanced

: High

:

Less than 1 year

Banking

Banking

: Advanced

: Extreme - I love it!

:

1-3 years

Operations

Operations

: Intermediate

: Medium

:

Less than 1 year

Accounting and Finance

Accounting and Finance

: Intermediate

: High

:

1-3 years

Key Skills

Leader, Negotiator, Presenter, Creative, Problem Solver

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