Abdelrahman Shalby

Customer Support Representative

• Job Details:Coordinated lease renewals and managed financial documentation for tenants. Facilitated communication between Luxembourg embassy and clients. Acted as an effective liaison between management, maintenance, and security. Smoothly coordinated move in-out operations for residential and commercial properties. Handled access control and provided building orientation for new employees. Addressed tenant complaints and coordinated with maintenance teams for resolution. Managed relationships with international brands and reported on mall activities.