Abdelrahman Ahmed Ahmed

Sales Operation Senior Supervisor

• Job Details:Planned, executed, and monitored all activities related to remote activation project, ensuring successful customer account activations through on-site visits at workplaces or homes. Managed limit increase tasks, ensuring timely and accurate processing of customer requests while adhering to company policies. Led the valu@work initiative, visiting companies to activate employee accounts and offering exclusive benefits to encourage participation.

Sales Operations Supervisor

• Job Details:Supervised and managed a team of sales representatives across multiple locations, including booths in high-traffic areas such as Carrefour. Developed and implemented strategies to increase activation rates and improve overall team performance. Led the remote activation project, where we activated customer accounts through on-site visits at their workplaces or homes.

Social Media Team Leader

• Job Details:Responsible for creating, writing, and editing all scripts, text, and step-by-step guides used for customer interactions in collaboration with content team across various platforms, including social media and call center communications. Created and scheduled content to maintain a consistent online presence and enhance brand visibility. Collaborated with the marketing team to develop strategies for increasing audience engagement and growing the social media following.