Basic Info

Abdelftah Alam

4 years

Giza Governorate, Egypt

Bachelor's Degree

Experienced

Work Experience

Customer service agent at Orange outsourcing for IMI company

Experience Details

Customer service agent

Customer Service/Support

Experienced (Non-Manager)

N/A


Company Details

Orange outsourcing for IMI company

Pyramids Heights, Egypt

501-1000 employees

Consumer Services

N/A

Jun 2015 to present (1 year 6 months)
Customer service agent at Etisalat outsourcing for etisal international

Experience Details

Customer service agent

Customer Service/Support

Experienced (Non-Manager)

N/A


Company Details

Etisalat outsourcing for etisal international (multinational)

abbasya, Egypt

501-1000 employees

Consumer Services

N/A

Dec 2014 to Jul 2015 (7 months)
Customer service agent at Vodafone outsourcing for wasla company

Experience Details

Customer service agent

Customer Service/Support

Experienced (Non-Manager)

N/A


Company Details

Vodafone outsourcing for wasla company

maser el gdeda, Egypt

501-1000 employees

Consumer Services

N/A

May 2014 to Dec 2014 (7 months)
Control camera ( CCTV) at KidZania cairo outsourcing for dere company

Experience Details

Control camera ( CCTV)

IT/Software Development

Entry Level

N/A


Company Details

KidZania cairo outsourcing for dere company

Cairo - Giza, Egypt

101-500 employees

Computer Networking , Internet/E-commerce

N/A

Apr 2014 to Dec 2014 (8 months)

Achievements


I can speak Arabic, English and African language (Swahili ) I can use computer and internet websites. I can dealing with others by English oral and written .

Education

batch of arts of languages and translation faculty in Islamic studies by English and African language

Education Details

batch of arts of languages and translation faculty

Islamic studies by English and African language

Alazhar university, Egypt

C / Good / 65 - 75%

Islamic studies by English and African language.

N/A

Alazhar university
2006 - 2011
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Elbadrashine secondary institute for boys

Egypt

2006

C / Good / 65 - 75%

N/A

Elbadrashine secondary institute for boys
2006

Certifications

Certificate details

English diploma Cambridge curiculm

Feb 2012

10 out of 85

N/A

N/A

advanced part 1 and conversation course

N/A

Training and Courses

Training/Course Details

english diplpma

Jul 2012

oral and written

Cambridge university curriculum

This profile is not updated!
Last update more than 3 months ago.

Jobseeker photo

Profile Skills and Keywords

ArabicCCTVComputer NetworkingConsumer ServicesControl Camera ( CCTV)Conversion With ForignCustomer ServiceCustomer Service AgentCustomer-orientedDealing With PeopleDelegate ProbagandaE-commerceEnglishEnglish CoursesEnglish Diploma Cambridge CuriculmEnglish DiplpmaEtisalat Outsourcing For Etisal InternationalGeneral CashierHard WorkerHausaITInternetIslamic Studies By English And African LanguageListeningProblem SolverReadingReceptionesrSocialSoftware DevelopmentSpeakingSupportTeam PlayerTravellingWalking Under RainWriting Story

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Advanced

: Fluent

: Advanced

: Advanced

Hausa

Hausa

: Fluent

: Fluent

: Intermediate

: Advanced

Tools and Technologies

speaking

speaking

: Expert

: Extreme - I love it!

:

1-3 years

conversion with forign

conversion with forign

: Expert

: Extreme - I love it!

:

1-3 years

listening

listening

: Advanced

: Extreme - I love it!

:

1-3 years

English courses

English courses

: Advanced

: Extreme - I love it!

:

Less than 1 year

Fields of Expertise

customer service

customer service

: Expert

: Extreme - I love it!

:

3-5 years

receptionesr

receptionesr

: Advanced

: High

:

Less than 1 year

CCTV

CCTV

: Intermediate

: High

:

Less than 1 year

delegate probaganda

delegate probaganda

: Intermediate

: High

:

Less than 1 year

general cashier

general cashier

: Intermediate

: High

:

Less than 1 year

Key Skills

Hard worker, Customer-oriented, Problem Solver, Social, Team Player

Online Presence

https://www.facebook.com/profile.php?id=100008285900866

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