Abd El-rahman Azzam

Call Center Agent

• Job Details:Demonstrated exceptional communication skills by effectively answering customer inquiries and resolving issues in a timely manner. Managed high call volumes by efficiently handling customer requests and providing accurate information on products and services. Utilized problem-solving skills to address customer concerns and ensure a positive customer experience. Collaborated with team members to meet and exceed performance metrics, including call resolution and customer satisfaction goals.

Outdoor Sales (B2B)

• Job Details:Developed and implemented strategic sales plans to drive revenue growth and exceed monthly sales targets. Cultivated and maintained strong relationships with clients to foster repeat business and referrals. Utilized effective communication and negotiation skills to close sales and secure new business opportunities. Trained and mentored team members on sales techniques and product knowledge to improve overall performance and results.

Driving Instructor

• Job Details:Implemented personalized driving lesson plans tailored to each student's learning style and abilities. Demonstrated safe driving techniques and best practices through hands-on instruction and real-world simulations. Evaluated students' progress and provided constructive feedback to help them improve their driving skills and confidence. Maintained up-to-date knowledge of traffic laws and regulations to ensure students were well-prepared for their driver's license exams.