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abdalrahman abdalmnam

IT Support

Aldarb Alahmar, Cairo, Egypt

Work Experience

  • IT SupportInternship

    Star Community

    Nov 2022 - Apr 2023 -5 months

    Saudi Arabia

    • Job Details:Star Community was an esports company that specialized in organizing and running online tournaments. As an Internet Esports Agency, their core activities included building and managing Discord servers specifically for these esports events. They also provided basic technical support for PCs and network issues to ensure smooth tournament operations, and developed basic automation bots using Node.js to enhance server functionality and user support during these events.
  • Education

    • Bachelor's Degree in arts

      Cairo University (CU)

      Jan 2025 

    Skills

    • Computer Science
    • Help desk
    • Information Technology (IT)
    • Microsoft Windows
    • IT
    • Troubleshooting
    • Technical Support
    • Artificial Intelligence (AI)
    • Networking
    • Installations
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    Languages

    • Arabic

      Fluent
    • English

      Intermediate

    Training & Certifications

    • IT Fundamentals

      EBI : The Egyptian Banking Institute·2024
    • The Bits and Bytes of Computer Networking

      Google·2023
    • Technical Support Fundamentals

      Google·2023
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