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Abdalla Said Hassan

Senior Technical Support Team Lead at Softec Technologies

Cairo, Egypt

Work Experience

  • Senior Technical Support Team LeadFull Time

    Softec Technologies

    May 2016 - Present -9 yrs, 1 month

    Egypt , Cairo

    • Technical SupportFull Time

      Millensys

      Apr 2014 - Jun 2015 -1 yr, 2 months

      Egypt , Cairo

      • Job Details:Software Support Specialist at MillenSys. • Working with Service support team (H.W & S.W) Maintenance, MS Enterprise administration. • Business linked & System analysis, Software Implementation. • Supporting MS SQL DB Administrator, Medical IT, PACS Administration.
    • medical ITFull Time

      Cairo Scan Radiology & Laboratories Center

      Jun 2012 - Apr 2014 -1 yr, 10 months

      Egypt , Cairo

      • Job Details:IT technical support for local and remote users, Perform installation, configuration and troubleshooting of Hardware, Software and LAN infrastructure , Troubleshoot the network services (printing, email service and Internet access, file sharing , Perform the helpdesk activities including responding to telephone calls , email and employees requests for assistance , Back up and restoring users files and devices configuration And Sys camera Admin & social media Admin “Web site and pages in Facebook – twitter - LinkedIn” . RIS, PACS and ERP system admin for Millensys Company &Motamem; , Infinity ERP System for Micro Tec Company & LIS National Technology Company. Exchange .Good knowledge about Network devices “WASS – Barracuda box ‘Ant spam, web filter‘– Router – switches – modem– quantum - ……”.
    • Data entry Full Time

      EL-Baklawy Pharmacy

      Apr 2009 - Jun 2012 -3 yrs, 2 months

      Egypt , Cairo

      • Job Details:Data entry at Pharmacy System (MCS) • Inventory sys & Mini ERP- for Purchases and sales bills – order Of exchange and added to items stores and doctor assistant in EL-Baklawy Pharmacy
    • Education

      • Managerial Information Systems in Managerial Information Systems

        Future Academy

        Jan 2004 - Jan 2008 - 4 yr

      Skills

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      Languages

      • English

        Advanced

      Training & Certifications

      • MCITP

        2012
      • CCNA

        Engneering facalty·2011
      • ICDL

        Masr Trainning Center·2008
      • • Hardware and software maintenance.

        ITData·2007
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