
Abdalla Said Hassan
Senior Technical Support Team Lead at Softec Technologies
Cairo, EgyptWork Experience
Senior Technical Support Team LeadFull Time
Technical SupportFull Time
- Job Details:Software Support Specialist at MillenSys. • Working with Service support team (H.W & S.W) Maintenance, MS Enterprise administration. • Business linked & System analysis, Software Implementation. • Supporting MS SQL DB Administrator, Medical IT, PACS Administration.
medical ITFull Time
Cairo Scan Radiology & Laboratories Center
Jun 2012 - Apr 2014 -1 yr, 10 months
Egypt , Cairo
- Job Details:IT technical support for local and remote users, Perform installation, configuration and troubleshooting of Hardware, Software and LAN infrastructure , Troubleshoot the network services (printing, email service and Internet access, file sharing , Perform the helpdesk activities including responding to telephone calls , email and employees requests for assistance , Back up and restoring users files and devices configuration And Sys camera Admin & social media Admin “Web site and pages in Facebook – twitter - LinkedIn” . RIS, PACS and ERP system admin for Millensys Company &Motamem; , Infinity ERP System for Micro Tec Company & LIS National Technology Company. Exchange .Good knowledge about Network devices “WASS – Barracuda box ‘Ant spam, web filter‘– Router – switches – modem– quantum - ……”.
Data entry Full Time
EL-Baklawy Pharmacy
Apr 2009 - Jun 2012 -3 yrs, 2 months
Egypt , Cairo
- Job Details:Data entry at Pharmacy System (MCS) • Inventory sys & Mini ERP- for Purchases and sales bills – order Of exchange and added to items stores and doctor assistant in EL-Baklawy Pharmacy
Education
Managerial Information Systems in Managerial Information Systems
Future AcademyJan 2004 - Jan 2008 - 4 yr
Skills
- Microsoft
- Customer Support
- Microsoft Applications
- Database Administration (DBA)
- Information Technology (IT)
- Investigations
- Problem Solving
- System Administration
- Windows Operating System
- Microsoft Windows Server
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Languages
English
Advanced
Training & Certifications
MCITP
2012CCNA
Engneering facalty·2011ICDL
Masr Trainning Center·2008• Hardware and software maintenance.
ITData·2007