Abdallah Mohamed Mohamed

Senior InfoSec EngineerFull Time

• Job Details:▪ Developed and implemented security policies in alignment with ISO 27001 and ISO 27701, reducing security incidents by 30%. ▪ Conducted daily system and incident log reviews, proactively identifying and mitigating risks. ▪ Designed and enforced secure access controls, enhancing authentication and authorization mechanisms. ▪ Identified, audited, and mitigated vulnerabilities using security tools such as DLP, Azure Audit, and Endpoint Protection. ▪ Developed and maintained a Data Classification Schema with Azure Information Protection (AIP). ▪ Established and enforced security best practices for endpoint protection and data loss prevention (DLP). ▪ Provided security awareness training, ensuring compliance with organizational security policies. ▪ Managed security configurations for Azure AD, Office 365, Intune MDM, AIP, and DLP. ▪ Led risk assessments and security audits, ensuring compliance with regulatory and industry standards.

Senior Escalation Engineer (L3) Wintel Team – MEEZA QSTPFull Time

• Job Details:Working as a Level 3 Microsoft Support Engineer in an IT solutions and services provider supporting multiple customer environments. Responsibilities included:  Level 3 escalation point for all Wintel related incidents and service requests.  Deploy new virtual servers and infrastructure components.  Managed the Server and workstation patching via SCCM.  Hands-on experience in Enterprise Management Systems - HP Service Manager and HP OVO.  Resolving incident/request/problem tickets that are related to Windows Server Services (Exchange 2016/2013/2010, AD 2016/2012, File & Print, DNS, Cluster, etc...), VMware vSphere, Forefront TMG, Symantec Bright Mail/Message Labs, etc. within agreed SLAs to minimize the impact on client.  Initiate Request for Change (RFC) record for changes in the system, security patching, etc...  Testing windows OS and application patches and publish reports before patching schedules.  Audit Windows Server Services and Windows Applications services.

Escalation Engineer (L2) – MEEZA QSTPFull Time

• Job Details:Worked as part of 24X7 NOC for an IT solutions and services provider supporting multiple customer environments located in different Data Centers across Qatar. Responsibilities included:  Pro-actively monitor and resolve events that are detected by the system monitoring toolsets.  Responsible for, resolving, and/or escalating Incidents that have been logged.  Contribute/Create and peer review Change Requests, Contribute/Create and peer review procedures or work instructions related to processes, the solution builds, device configurations or deployments.  Follow a set of daily procedures to ensure and maintain systems stability and security.  Support the Service Desk, SOC, and Service Delivery Teams in resolving incidents with agreed SLAs and OLAs.