Abdallah Ali

Quality Assurance Supervisor

• Job Details:Monitoring and reviewing funds deposits, ensuring compliance with quality management procedures, and contributing to the development of company policies and procedures. Implementing new and existing quality standards and regulations. Implementing quality assurance policies and procedures. Identifying workflow and issues. Ensure that standards and safety regulations are observed. Address and discuss issues and proposed solutions with managers. Document quality assurance activities and create audit reports. Develop the team through periodically coaching and training.

Quality Assurance Specialist

• Job Details:Reviewing processes and procedures. Performing tests to ensure the quality of final services. Monitoring daily operations to ensure work is conducted according to set standards. Identifying defects or issues in processes. Analyzing the root causes of problems and providing recommendations for correction. Preparing periodic reports on quality levels and performance, including an analysis of results and recommendations for improvement. Documenting activities related to operations. Collaborating with development and management teams to clarify the necessary standards and procedures for quality improvement. Discussing results and recommendations with management and relevant teams. Working on improving quality standards. Training new employees or providing orientation sessions on quality standards and procedures. Ensuring all team members are aware of the standards and policies followed to guarantee quality. Ensuring all activities comply with quality-related laws and regulations, whether local or international. Collecting and analyzing data related to service quality. Using data to improve performance and reduce errors and problems. Performing internal audits to verify compliance with quality standards. Coordinating with external parties if external audits are needed.

HR Administrative Assistants

• Job Details:Interview patients for case histories prior to appointments. Assist patients with initial paperwork. Schedule and coordinate appointments. Process insurance claims in compliance with law requirements. Use medical software to support all transactions. Collaborate with doctors and nurses to help with medical examinations, schedule tests and order supplies. Assist in the preparation of regularly scheduled reports. Keep up-to-date with changes in medical and insurance legislation.