ABDALLA MOHAMED ADAM

Excellence

• Customer services and Marketing Full Time

  Jan 2014 - May 2017 -3 yrs, 4 months

  Palestine

  • Job Details:• Responsible for ensuring that customer enquiries are resolved at first point of contact,unless specialist knowledge or further investigation is required .doing this by using judgement and talking decision within established procedures for each enquiry . • Suporting the sales process by being involved in the day to day activities of the marketing department and by providing an invaluable support service to the sales and marketing team . • find out new customers • Answer customers's questions through phone and directly face to face • Promote new programs and incraes sales • Promote programs by Events , meeting at schools and universities , • Manage and maintain customers database • comfortable presenting our solutions over the phone as well as dealing with queries and doubts related to our solutions.
• Educational Coach Supervisor Full Time

  Dec 2013 - May 2017 -3 yrs, 5 months

  Palestine

  • Job Details:• Educational Coach supervisor, Trainer the following programs ,in both Arabic & English Languages (focus on raising student's achievement and personal development through the building and developing specific basic skills :focus strategizing , attention endurance cognitive ,logical thinking ,abstract math ,critical thinking , creative ,memory ,and concentration programs and programs for , learning disabilities ,Teacher Evaluation ,Coaching plan development , lesson plan development ) • Supervising the following : educational Coach assistant and management and communicate with customers and schools