Abas Elsayed Alam

Customer AdminFull Time

• Job Details:• Highlight any abusing case and investigate it to management. • Check Fraud cases by customers, dealers , direct sales and investigate it to management . • Create quotes for customers to renew or reconnect subscription . • Develop, maintain electronic and hard copy filing system. • Handle administrative requests and Provide support for employees.

Customer Service AgentFull Time

• Job Details:• Answer incoming calls and solve customer issues. • Maintain customer records by updating account information. • Sending and receiving internal mails.

Administrative AssistantFull Time

• Job Details:• Answer and direct incoming calls. • Manage Social Media pages (Facebook, Instagram). • Enter customers data on company data base. • Respond to questions and request for information. • Preparing documents for meetings and business trips