
Abanoub Mounir Waheeb
International Account Advisor
Faisal, Giza, EgyptWork Experience
International Account AdvisorFull Time
Vodafone
Jan 2017 - Apr 2017 -3 months
Egypt , Cairo
- Job Details:-Customer Engagement and Interaction. -Resolving customer needs and issues. -Ensure customer level agreements are met. -Promoting Vodafone services to achieve customer satisfaction.
TraineeInternship
Arab African International Bank
Jul 2016 - Aug 2016 -1 month
Egypt , Giza
- Job Details:-Dealing with different types of customers. -Learning more about the banking field, operations and its departments. -Helping customer A.A.I.B customers with their daily transactions. -Providing A.A.I.B customers with the best way to manage their accounts.
Customer Service AgentFull Time
Wasla Outsourcing
Feb 2015 - Mar 2015 -1 month
Egypt , Cairo
- Job Details:-Working for Vodafone Egypt on 888 account. -Providing accurate information to our customers about the company current and new offers. -Rectifying our customers problems and following up with them to ensure that problem has been resolved and to ensure our customers satisfaction.
TraineeInternship
Telecom Egypt
Nov 2014 - Dec 2014 -1 month
Egypt , Giza
- Job Details:-Trainee at (EL-Daleel 140) -Providing our customers accurate information regarding their quires. -Ensuring our customer satisfaction.
Education
Bachelor's Degree in Business Administration
Cairo University (CU)Jan 2013 - Jan 2017 - 4 yr
High School - Thanaweya Amma
Ahmed Lotfy El-SayedJan 2012
Activities
Head of Fundraising Committee at Eng Break
Student Activity
Aug 2016 - May 2017 -9 months
Catering Member at Eng Break
Student Activity
Aug 2015 - Apr 2016 -8 months
Project Manager ( Events ) at Be Positive
Student Activity
Oct 2015 - Mar 2016 -5 months
Human Resources Member at Mecha-Club
Student Activity
Jul 2015 - Feb 2016 -7 months
Languages
Arabic
FluentEnglish
Fluent
Training & Certifications
Career Development & Soft Skills
Goal Oriented Learners ( G.O.L Team )·2015English
Berlitz Training Center·2015Human Resources Management
Goal Oriented Learners ( G.O.L Team )·2015