
Abanoub Gergis Azmy
Teamleader Marketing
Shubra, Cairo, EgyptWork Experience
Teamleader MarketingFull Time
Kotler's Investments
May 2024 - Nov 2024 -6 months
Egypt , Cairo
- Job Details:• Identified new potential clients in the real estate sector, assessing their requirements and directing them to the appropriate sales teams. • Communicated with potential clients to understand their interests and needs, tailoring strategies to meet their objectives • Analyzed client data to develop optimal contracting and collaboration strategies, enhancing the effectiveness of campaigns. • Managed and executed comprehensive advertising campaigns on Meta platforms (Facebook, Instagram, WhatsApp), aligning with overall marketing strategies. • Developed targeted digital marketing plans to increase brand visibility and engagement within the real estate sector. • Monitored and analyzed the performance of advertising campaigns, providing detailed reports and insights for continuous improvement. • Optimized campaign strategies based on real-time data and analytics, resulting in significant increases in client engagement and lead conversion. --- • Led a team of digital marketing specialists to execute strategies for lead generation and manage advertising campaigns in the real estate sector. • Directed the team in identifying and evaluating new potential clients, ensuring they were effectively guided to the appropriate sales teams. • Developed client data analysis strategies to optimize contracting and collaboration efforts, ensuring alignment with company objectives. • Oversaw the execution of advertising campaigns on Meta platforms (Facebook, Instagram, WhatsApp), guiding the team to optimize campaign strategies based on real-time data. • Enhanced the team's skills in developing targeted digital marketing plans, increasing brand visibility and engagement with the target audience. • Monitored team performance, ensuring accurate reporting and analysis with a focus on continuous improvement and increased conversion effectiveness.
Lead Generation SpecialistFull Time
- Job Details:• Identifying new potential clients. • Conducting research into the possibility of contracting with these clients. • Communicate with potential clients and learn about their interest in working with my company. • Providing these clients with a comprehensive study of the points of common benefit between my company and his business. • Execution of partnership agreements between the client and my company.
Senior Customer Care RepresentativeFull Time
ETERNA Healthcare City
Sep 2020 - Aug 2022 -1 yr, 11 months
Egypt , Cairo
- Job Details:• Receiving customer inquiries and explaining all the information about the medical city that is available through me. • Arranging client visits to the medical city and providing real estate advice on appropriate units for clients. • If one of the sales department representatives does not communicate with the customers, I will provide a detailed explanation of the unit details and all information required from the customers. • Receiving and communicating customer complaints and suggestions to the appropriate departments. • Receiving requests from marketing firms, supply firms, and others, communicating them to the appropriate departments, and providing information as needed. In addition to all of my responsibilities as a customer care representative. • Creating training materials for both new and existing employees. • New employee training • Follow up with and lead employees to improve the efficiency of their customer calls. • Providing work-related consultations to team members and assisting them in the event of a problem. • Submitting employee suggestions and complaints to management for possible follow-up.
Customer Care RepresentativeFull Time
B2B for Investment & Real Estate Marketing
Nov 2019 - Sep 2020 -10 months
Egypt , Cairo
- Job Details:• Receiving requests from customers. • Connecting clients to the sales department to assist with real estate consulting. In addition to my other duties as a customer service representative. • Receiving excel sheets from the sales and operations departments, cleaning them, and dividing the data among myself and my colleagues to communicate with those customers.
Education
Bachelor's Degree in Business Administration and Management
Helwan UniversityJan 2022
Activities
Social Media Marketing Specialist at Rehana Plaza Hotel
Volunteering
Mar 2023 - Mar 2024 -1 yr
Skills
Languages
Arabic
FluentEnglish
Advanced