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Abanoub boshra Kamel

Customer Service Supervisor at Vodafone

Maadi, Cairo, Egypt

Work Experience

  • Assistant Store ManagerFull Time

    Vodafone

    Sep 2020 - Present -4 yrs, 10 months

    Egypt , Cairo

    • Customer Service SupervisorFull Time

      Vodafone

      Apr 2017 - Present -8 yrs, 3 months

      Egypt , Cairo

      • Job Details:I’m responsible for interacting with customer and providing information in response to product or service enquiries beside solving customer problems, complains and helping them with their product or service to get to customer satisfaction enormously, in additional to manage some shifts as second line in case the duty manger absences.
    • Education

      • Bachelor's Degree in law

        Cairo University (CU)

        Jan 2016 

      Skills

      • Customer Satisfaction
      • Complaint Management
      • Team Leadership
      • Swimming
      • Communication
      • Sales
      • Multitasking
      • work under pressure
      • Drawing
      • Gym
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      Languages

      • English

        Fluent
      • Arabic

        Fluent

      Training & Certifications

      • digital marketing essential imperative

        Avado·2019
      • conversation english

        Not courses·2017
      • General English

        concept·2016
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