AM

Aaron Madriaga

Fire Officer I at Bureau of Fire Protection

Philippines

Work Experience

  • Fire Officer I

    Bureau of Fire Protection

    Jul 2022 - Present -3 yrs

    Philippines

    • Job Details:Responding to fire and other related emergencies. Editing and posting of different activities in social media for public information. Conducts outreach programs in schools, community centers, and other venues to educate people about fire safety and prevention measures. Documents incidents, write reports, and maintain records related to emergencies we respond to, which is crucial for analysis and future planning.
  • Admin Clerk

    Daiso Japan

    Feb 2020 - Jun 2021 -1 yr, 4 months

    Philippines

    • Job Details:Data entry and record keeping. Filing and document management. Monitoring of supplies and inventory. Providing general administrative support to staff and management. Providing assistance and addressing inquiries of customers.
  • Customer Support Representative

    TaskUs

    Oct 2018 - Apr 2019 -6 months

    Philippines

    • Job Details:Handling inquiries and resolving issues of customers. Assisting customers with their order, tracking orders, and processing returns or exchanges. Providing technical support to the customers. Maintaining customer satisfaction. Following communication protocols and guidelines. Maintaining accurate records through documentation and reporting.
  • Customer Support Representative

    Sitel

    Nov 2017 - Mar 2018 -4 months

    Philippines

    • Job Details:Responding to customer inquiries through email. Performed data entry. Service recovery for customers through calls. Processing outbound calls.
  • Education

    • Bachelor's Degree in Information Technology

      Don Mariano Marcos Memorial State University

      Jan 2012 - Jan 2016 - 4 yr

    Skills

    • Computer Maintenance
    • Video Editing (CapCut)
    • Graphics Designing (Canva and Photoshop)
    • Proficient in MS Office

    Languages

    • English

      Beginner
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