Basic Info

Ahmed Abdeltawab

11 years

Giza Governorate, Egypt

Bachelor's Degree

Manager

Work Experience

Technical Project Manager at Nokia

Experience Details

Technical Project Manager

Project/Program Management, Operations/Management

Manager

- Identifies, plans & executes deliverables, within domain, taking care of cost & milestones
- Is prime on-site/remote interface with customer Technical Managers for all technical concerns
- Understands the customers' strategy and manages his technical expectations
- Follows up KPIs of the operator's network in order to ensure the optimized usage of the deployed solution
- Cost control in terms of resources, material and technical solutions dimensioning
- Is in charge of identifying risks for both customer and Nokia
- Proposes & implements risk mitigation plan
- Network sites engineering requirements identification
- Identifies and analyses customer needs and advises them on solution, technology, products that are the best fit. Supports offer development. Provides feed back to R&D/PLM teams regarding features & performances needed
- Is responsible to propose a PM HW/SW migration strategy & plan of execution
- Defines and executes upgrades & retrofit strategies
- Is in charge of the coordination with new product introduction teams for First Off applicable in their projects
- Access project team acquisition, management and assessment
- Nokia internal technical project management interface and coordination
- Is in charge to build and manage the customer network configuration (HW & SW)


Company Details

Nokia (multinational)

Cairo, Egypt

501-1000 employees

Telecommunications, Telecommunications

http://www.nokia.com

May 2011 to present (5 years 7 months)
Center of Excellence Leader at Nokia

Experience Details

Center of Excellence Leader

Operations/Management

Experienced (Non-Manager)

- Successful building of new local Technical Assistance Center in Mumbai, India
- Quality of Service integration as part of the company’s Technical Assistance organization


Company Details

Nokia (multinational)

Cairo, Egypt

501-1000 employees

Telecommunications, Telecommunications

www.nokia.com

May 2010 to Apr 2011 (11 months)
Regional Support Center Deputy Manager at Nokia

Experience Details

Regional Support Center Deputy Manager

Operations/Management

Experienced (Non-Manager)

- Prime interface with customer Technical Managers for all technical concerns
- Working with approximately 30 different telecommunication operators


Company Details

Nokia (multinational)

Cairo, Egypt

501-1000 employees

Telecommunications, Telecommunications

www.nokia.com

Sep 2009 to Apr 2010 (7 months)
Technical Support Engineer at Nokia

Experience Details

Technical Support Engineer

Customer Service/Support

Entry Level

- Project planning, execution, follow-up and direct customer communication
- Troubleshooting of both network access and Quality of Service technical issues


Company Details

Nokia (multinational)

Cairo, Egypt

501-1000 employees

Telecommunications, Telecommunications

www.nokia.com

Mar 2005 to Aug 2009 (4 years 5 months)

Achievements


- Closing more than four MEuro contractual agreements following their successful delivery with Mobily-KSA
- Successful new features and Trials’ introduction and closure with various telecom operators
- Successful delivery of two software systems with new features testing and introduction with Mobilink-Pakistan and MTN-Yemen
- Cost control in terms of resources, material and technical solutions dimensioning


- Successful building of new local Technical Assistance Center in Mumbai, India
- Quality of Service integration as part of the company’s Technical Assistance organization


- Prime interface with customer Technical Managers for all technical concerns
- Working with approximately 30 different telecommunication operators


- Project planning, execution, follow-up and direct customer communication
- Troubleshooting of both network access and Quality of Service technical issues


- Distinction in Graduation Project in Digital Signal Processing

Education

BSc in Electronics and Telecommunications Engineering

Education Details

BSc

Electronics and Telecommunications Engineering

Cairo University, Egypt

C / Good / 65 - 75%

N/A

N/A

Cairo University
1998 - 2004
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Saidia secondary school

Egypt

1998

A / Excellent / 85 -100%

N/A

Saidia secondary school
1998

Certifications

PMP
May 2011

Certificate details

PMP

May 2011

N/A

http://www.pmi.org

1407857

Project Management Institute

N/A

ITIL
Aug 2015

Certificate details

ITIL

Aug 2015

36 out of 40

https://www.axelos.com/

GR750188901AA

AXELOS

ITIL Foundation

IELTS
Sep 2016

Certificate details

IELTS

Sep 2016

7.5 out of 9

N/A

16EG002926ABDA005G

IDP

N/A

Training and Courses

Training/Course Details

PMP Diploma

Jun 2009

RITI

Project Management Professional Diploma (96 Hours)

Training/Course Details

ITIL Foundation

Aug 2015

Networkers

ITIL Foundation (32 Hours)

This profile is fresh!
Last update 2 days ago.

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Profile Skills and Keywords

AdaptiveArabicAutonomyBeing OrganizedBest PracticesBusiness-orientedCenter Of Excellence LeaderContinuous ImprovementCustomer ServiceCustomer-orientedElectronics And Telecommunications EngineeringEnglishFlexibleGSMGermanIELTSITILITIL FoundationInitiativeInternetLTEMS OfficeMS ProjectMS VisioMS WindowsManagementNokiaOrganizerPMPPMP DiplomaProgram ManagementProjectProject ManagementQuality AssuranceQuality ControlReadingRegional Support Center Deputy ManagerRisk AssessmentSaving The PlanetSmall CellsSmart PhonesSupportTechnical Project ManagerTechnical Support EngineerTelecommunicationTelecommunicationsUNIXVolutary Activities With YoungstersWCDMAWatching MoviesWireless

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Fluent

: Fluent

: Fluent

German

German

: Advanced

: Advanced

: Intermediate

: Intermediate

Tools and Technologies

MS Windows

MS Windows

: Expert

: Extreme - I love it!

:

More than 7 years

GSM

GSM

: Expert

: Medium

:

More than 7 years

MS Visio

MS Visio

: Expert

: Extreme - I love it!

:

More than 7 years

Internet

Internet

: Expert

: Extreme - I love it!

:

More than 7 years

Smart Phones

Smart Phones

: Expert

: Extreme - I love it!

:

3-5 years

MS Office

MS Office

: Advanced

: Extreme - I love it!

:

More than 7 years

UNIX

UNIX

: Advanced

: Extreme - I love it!

:

More than 7 years

MS Project

MS Project

: Advanced

: High

:

5-7 years

Small Cells

Small Cells

: Advanced

: Extreme - I love it!

:

3-5 years

WCDMA

WCDMA

: Intermediate

: Medium

:

5-7 years

LTE

LTE

: Intermediate

: High

:

1-3 years

Fields of Expertise

Volutary Activities with Youngsters

Volutary Activities with Youngsters

: Advanced

: Extreme - I love it!

:

3-5 years

Telecommunication

Telecommunication

: Advanced

: High

:

More than 7 years

Wireless

Wireless

: Advanced

: High

:

More than 7 years

Project Management

Project Management

: Intermediate

: Extreme - I love it!

:

5-7 years

Key Skills

Business-oriented, Customer-oriented, Initiative, Organizer, Flexible / Adaptive

Online Presence

https://goo.gl/HuzJo8

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