Basic Info

Ahmed Mohammed

2 years

Cairo - Nasr City, Egypt

Bachelor's Degree

Entry level

Work Experience

Customer service agent at Commercial international bank (CIB)

Experience Details

Customer service agent

Banking

Entry Level

N/A


Company Details

Commercial international bank (CIB)

Cairo, Egypt

More than 1000 employees

Banking, Accounting and Auditing Services, Financial Services

N/A

Nov 2015 to Jan 2017 (1 year 2 months)
Customer service executive at HSBC Electronic Data Service Delivery

Experience Details

Customer service executive

Banking

Entry Level

The job's Main Task Was Handling the bank Accounts Of the bank's Customers .I Was Also Solving The Financial Issues Regarding Their Transactions and Funds


Company Details

HSBC Electronic Data Service Delivery (multinational)

6th of October, Egypt

More than 1000 employees

Banking

N/A

Nov 2014 to Nov 2015 (1 year)
Travel Consultant at Teleperformance Egypt/ Expedia Canada Account

Experience Details

Travel Consultant

Customer Service/Support

Experienced (Non-Manager)

i am handling the Canadian customers over the phone and reply to their inquiries about their trips all over the world .

basically helping them choosing the better price for their trips weather its a package a bundle or standalone car or a hotel


Company Details

Teleperformance Egypt/ Expedia Canada Account (multinational)

Cairo, Egypt

501-1000 employees

Airlines/Aviation

N/A

Jan 2014 to Nov 2014 (10 months)

Achievements


i used to have a leading role at high school as a principle assistant

Education

bachelor degree faculty of commerce in shams university in accounting

Education Details

bachelor degree faculty of commerce in shams university

accounting

Ain Shams University, Egypt

C / Good / 65 - 75%

accounting - management - economics- socials -

i just love my faculty a lot and my field of study so i eager to work in a big company which is related to my degree

Ain Shams University
2008 - 2013
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Sedky Soliman

Egypt

2008

B / Very Good / 75 - 85%

the school days were such a great days to me . that time i knew my best friends who last with me till now

Sedky Soliman
2008

Certifications

Certificate details

TICO Certificate From The Travel Councel OF Toronto Ontario Canada

Apr 2014

N/A

N/A

N/A

TICO Certificate From The Travel Councel OF Toronto Ontario Canada

N/A

Training and Courses

english at modli
Mar 2012

Training/Course Details

english

Mar 2012

modli

i had an english course at modli . i finished only 2 levels there

This profile is fresh!
Last update 2 days ago.

Jobseeker photo

Profile Skills and Keywords

AccountingAccounting And Auditing ServicesAirlinesArabicAviationBankingCustomer ServiceCustomer Service AgentCustomer Service ExecutiveEnglishFinancial ServicesFrenchHSBC Electronic Data Service DeliveryHyper MarketsInnovativeInteractiveInternet SearchMicrosoft ExcelMicrosoft WordMoviesNegotiatorSocialSpeakingSupportSupportiveTICO Certificate From The Travel Councel OF Toronto Ontario CanadaTeleperformance Egypt/ Expedia Canada AccountTourismTravel And BookingsTravel Consultant

Self-assesed Skills

Languages

English

English

: Advanced

: Advanced

: Fluent

: Advanced

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

French

French

: Beginner

: Beginner

: Beginner

: Beginner

Tools and Technologies

Internet Search

Internet Search

: Expert

: Extreme - I love it!

:

3-5 years

Microsoft Word

Microsoft Word

: Advanced

: Extreme - I love it!

:

1-3 years

Microsoft Excel

Microsoft Excel

: Advanced

: Extreme - I love it!

:

1-3 years

Fields of Expertise

banking

banking

: Advanced

: Extreme - I love it!

:

Less than 1 year

travel and bookings

travel and bookings

: Advanced

: Extreme - I love it!

:

1-3 years

hyper markets

hyper markets

: Advanced

: Medium

:

Less than 1 year

Key Skills

Negotiator, Innovative, Social, Interactive, Supportive

Online Presence

https://www.facebook.com/ahmed.o.zaki

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