AA
A7med Asaf
team leader at sovrano restaurant
Cairo, EgyptWork Experience
sovrano restaurant
Jul 2022 - Present -3 yrs, 2 months
Egypt
- Job Details:led service team to deliver excellent customer experiences, handled customer complaints and ensured satisfaction, trained new staff on sales techniques and pos usage
dellvento restaurant
Jul 2020 - Sep 2025 -5 yrs, 2 months
Egypt
- Job Details:took orders and ensured fast, friendly service, maintained a clean and welcoming dining environment
dellvento restaurant
Jul 2019 - Jul 2020 -1 yr
Egypt
- Job Details:accurately processed cash and electronic payments, performed upselling and ensured customer satisfaction
touch media company
Jul 2018 - Jul 2019 -1 yr
Egypt
- Job Details:promoted advertising services and closed sales deals, built and maintained strong customer relationships
Education
Bachelor's Degree in accounting
mci academy of commerceJan 2019 - Jan 2023 - 4 yr
Skills
- excellent communication and persuasive sales skills
- Outstanding customer service
- upselling and product recommendation techniques
- pos (point of sale) system and cash handling
- Team Leadership and Staff Training
- working effectively under pressure in fast-paced environments
- problem-solving and customer complaint resolution
- basic knowledge of inventory control
Languages
Arabic
FluentEnglish
Intermediate