profile-img

Zeinab Badwy

Workforce Analyst at Proper Business Solutions

Imbaba, Giza, Egypt

Work Experience

  • Workforce AnalystFull Time

    Proper Business Solutions

    Aug 2021 - Present -3 yrs, 10 months

    Egypt , Cairo

    • Job Details:RTM, Reporting and data analyst

  • Workforce AnalystFull Time

    Icall outsourcing

    Apr 2019 - Jul 2021 -2 yrs, 3 months

    Egypt , Cairo

    • Job Details:Monitor inbound queues, make reports for agents inbound and outbound, intraday and schedule for some projects

    • Education

    • Bachelor's Degree in Language

      Ain Shams University (ASU)

      Jan 2018 

    Skills

    • Real Time Management
    • Google Data Studio
    • Google app script
    • Forecasting
    • Microsoft Excel
    • Visual Basic
    • Microsoft Word

    Languages

    • Spanish

      Intermediate

    • English

      Intermediate
    Share this Profile