ZA

Zoe Anthony Official

B2B Sales Caller/Closer at Reib Capital

Abuja

Work Experience

  • B2B Sales Caller/Closer

    Reib Capital

    Oct 2024 - Present -8 months

    • Job Details:Conducted product demonstrations and presentations to potential clients, effectively communicating the value proposition and features. Identified new business opportunities through cold calling, leading to an increase in the customer base. Developed and maintained strong relationships with key clients. Reached out to small businesses through cold calling and offered them working capital loans.
  • Part-time Sales Expert

    Consumer Opportunity

    Aug 2024 - Present -10 months

    • Job Details:Consistently exceeded monthly sales targets, resulting in recognition as top performer for four consecutive months. Demonstrated product knowledge and effectively communicated features and benefits to customers, leading to increase in upsells. Managed a high volume of inbound and outbound calls from customers, addressing concerns and providing solutions within established timelines. Served as an expert on company products/services, assisting both colleagues and customers with complex inquiries or technical issues. Demonstrated excellent time management skills by efficiently handling multiple tasks simultaneously without compromising quality of service. Consistently achieved a high customer satisfaction rating through active listening, empathy, and timely resolution of issues.
  • Part-time Customer Sales and Service Representative

    Wilder Reach LLC

    May 2024 - Aug 2024 -3 months

    • Job Details:Provided exceptional customer service by promptly addressing inquiries, resolving issues, and ensuring customer satisfaction. Consistently exceeded sales targets through effective upselling and cross-selling techniques. Developed strong product knowledge to provide accurate information and recommendations to customers. Managed a high volume of inbound and outbound calls efficiently handling customer inquiries and concerns.
  • Education

    • Bachelor's Degree in Mass Communications

      National open university Nigeria

      Jan 2012 - Jan 2016 - 4 yr

    Skills

    • Cold Calling
    • B2B Sales
    • Telemarketing
    • Computer Skills
    • Communication skills
    • B2C
    • COMPUTER OPERATION
    • phone etiquette
    • English

    Languages

    • English

      Beginner
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