ZM

Zinhat Mirza

Facilities Coordinator

Crawley, United Kingdom

Work Experience

  • Facilities Coordinator

    Thales

    May 2019 - May 2025 -6 yrs

    • Job Details:Looking after 12 different Thales sites across the UK. Led and managed a team of engineers, ensuring efficient assignment of planned preventive maintenance tasks and overseeing daily work schedules to optimize operational performance. Utilized asset management systems to streamline work order tracking, monitor service requests, and maintain accurate compliance records. Acted as the key liaison between clients, engineers, and stakeholders.
  • Supervisor

    Debenhams

    May 2018 - May 2019 -1 yr

    • Job Details:Managed daily operations including cash handling, opening and closing store. Delivered impeccable customer service and evaluated employee performance to reach company goals.
  • Client Service Representative

    Global Freight Solutions

    May 2017 - May 2018 -1 yr

    • Job Details:Kept electronic records of parcel/consignment and verified information through spreadsheet and database software. Identified and resolved issues by actively listening and building rapport with clients/customers.
  • Team Leader

    Marks & Spencer

    May 2007 - May 2017 -10 yrs

    • Job Details:Provided exceptional customer services and addressed customer concerns. Maintained hygiene levels and managed deliveries within time.
  • Education

    • Bachelor's Degree in Business, Retail and Administration

      Central sussex college
    • Bachelor's Degree in ICT Diploma

      Central sussex college

    Skills

    • Customer Service
    • Team management
    • Procurement
    • Time Management
    • Communication
    • facilities management
    • Health and safety compliance
    • Organizational skills
    • Friendly
    • Approachable
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