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Ziad.abdelazem Fakhry.abdelhady

Customer service agent at Emak Marsa Alam Airport

Qusayr, Red Sea, Egypt

Work Experience

  • Customer service agentFull Time

    Emak Marsa Alam Airport

    Jan 2023 - Present -2 yrs, 5 months

    Egypt , Red Sea

    • Job Details:● Achieved high customer satisfaction scores consistently. ● Resolved challenging situations effectively. ● Acted as a liaison between passengers and airline personnel. ● Collaborated on innovative solutions for passenger experience. ● Ensured a safe and welcoming environment for all passengers.

    • Education

    • Bachelor's Degree in Commerce

      Aswan University (ASWU)

      Jan 2020 

    • High School - Thanaweya Amma

      Kamal eldein Hussein hamam

      Jan 2016 

    Achievements

    Snorkel instructor from scuba schools international

    Skills

    • Operations Management
    • Economics
    • Accounting

    Languages

    • English

      Advanced

    • Italian

      Beginner

    Training & Certifications

    • Training For Employment

      Egyptian Banking Institute·2020

    • Fundamentals of digital marketing

      google·2020
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