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Ziad Elawar

Project management

Boston, United States

Work Experience

  • Epic Security Application CoordinatorFull Time

    Partners HealthCare

    Jun 2013 - Present -12 yrs

    United States , Boston

    • Job Details:Coordinate and manage security
  • Software Support EngineerFull Time

    IBM Enterprise Marketing Management

    Mar 2012 - Jan 2013 -10 months

    United States , Boston

    • Job Details:Provided technical support, including identifying problem incidents with their subsequent resolutions. Perform user support for IBM Campaign software. Creating PMR(problem management record).
  • Slaes EngineerFull Time

    Applied Science Laboratories

    Apr 2011 - Jan 2012 -9 months

    United States , Boston

    • Job Details:Perform quality assurance and testing activities for new released software. Manage the company web site and adding new materials. Improve the company web site through search engine optimization. Work with visual studio express Qt nokia software. System administrator ,web master and tech support for clients and employees
  • Security Application coordinatorFull Time

    Partners Health care

    Jan 2011 - Nov 2014 -3 yrs, 10 months

    United States , Boston

    • Job Details:Coordinate and manage security-related activities across application teams Train support team and create material and recourses for application teams. Technical support for Epic application teams Analyze and manage users’ data to facilitate the mapping of users to the correct Epic access/security. Develop and maintain procedures for activating new users, updating existing users, and inactivating users Facilitate joint security design sessions with the application teams to ensure cross-team communication and collaboration. Manage support team and create recourses and tools to help support team Tracks and resolves issues and action items. Creates and maintains all required system design and build documents. Recognizes, communicates, and escalates concerns relevant to critical path and/or timeline in a timely manner. Develops subject matter expertise and maintains models and documentation of business and system requirements and configures system accordingly. Create and manage with SQL server 2008 database. Create Reports for different team through SQL Server Report Service tool Contributes to preparation of testing scripts and materials and performs unit, system, and integrated testing tasks.
  • Education

    • BS in Information technology

      University of Massachusetts

      Jan 2009 - Jan 2012 - 3 yr

    • BS in Information Technology

      University of Massachusetts at Lowell

      Jan 2010 - Jan 2012 - 2 yr

    • BE in Agriculture Engineer

      American University of Beirut

      Jan 1996 - Jan 2000 - 4 yr

    • BE in Agriculture engineer

      Amercian University of Bierut

      Jan 1994 - Jan 1998 - 4 yr

    Skills

    • Customer Service
    • Database Design
    • Microsoft Office
    • Microsoft Access
    • team work
    • Social Media
    • Microsoft SQL Server
    • SQL
    • managment
    • Network Admin
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    Languages

    • Arabic

      Fluent
    • English

      Fluent
    • French

      Intermediate

    Training & Certifications

    • Linux

      Selimiey IT center·2013
    • Epic Security Coordinator

      EPIC information system·2013
    • Java

      Selimiey IT center·2013
    • CCNA

      Selimiey IT center·2013
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