
Ziad Elawar
Project management
Boston, United StatesWork Experience
Epic Security Application CoordinatorFull Time
Partners HealthCare
Jun 2013 - Present -12 yrs
United States , Boston
- Job Details:Coordinate and manage security
Software Support EngineerFull Time
IBM Enterprise Marketing Management
Mar 2012 - Jan 2013 -10 months
United States , Boston
- Job Details:Provided technical support, including identifying problem incidents with their subsequent resolutions. Perform user support for IBM Campaign software. Creating PMR(problem management record).
Slaes EngineerFull Time
Applied Science Laboratories
Apr 2011 - Jan 2012 -9 months
United States , Boston
- Job Details:Perform quality assurance and testing activities for new released software. Manage the company web site and adding new materials. Improve the company web site through search engine optimization. Work with visual studio express Qt nokia software. System administrator ,web master and tech support for clients and employees
Security Application coordinatorFull Time
Partners Health care
Jan 2011 - Nov 2014 -3 yrs, 10 months
United States , Boston
- Job Details:Coordinate and manage security-related activities across application teams Train support team and create material and recourses for application teams. Technical support for Epic application teams Analyze and manage users’ data to facilitate the mapping of users to the correct Epic access/security. Develop and maintain procedures for activating new users, updating existing users, and inactivating users Facilitate joint security design sessions with the application teams to ensure cross-team communication and collaboration. Manage support team and create recourses and tools to help support team Tracks and resolves issues and action items. Creates and maintains all required system design and build documents. Recognizes, communicates, and escalates concerns relevant to critical path and/or timeline in a timely manner. Develops subject matter expertise and maintains models and documentation of business and system requirements and configures system accordingly. Create and manage with SQL server 2008 database. Create Reports for different team through SQL Server Report Service tool Contributes to preparation of testing scripts and materials and performs unit, system, and integrated testing tasks.
Education
BS in Information technology
University of MassachusettsJan 2009 - Jan 2012 - 3 yr
BS in Information Technology
University of Massachusetts at LowellJan 2010 - Jan 2012 - 2 yr
BE in Agriculture Engineer
American University of BeirutJan 1996 - Jan 2000 - 4 yr
BE in Agriculture engineer
Amercian University of BierutJan 1994 - Jan 1998 - 4 yr
Skills
- Customer Service
- Database Design
- Microsoft Office
- Microsoft Access
- team work
- Social Media
- Microsoft SQL Server
- SQL
- managment
- Network Admin
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Languages
Arabic
FluentEnglish
FluentFrench
Intermediate
Training & Certifications
Linux
Selimiey IT center·2013Epic Security Coordinator
EPIC information system·2013Java
Selimiey IT center·2013CCNA
Selimiey IT center·2013