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Ziad Ashraf Mohamed

Work smarter & not harder

Sheraton, Cairo, Egypt

Work Experience

  • Technical AdvisorFull Time

    Teleperformance - Egypt

    Mar 2023 - Present -2 yrs, 3 months

    Egypt , Cairo

    • Job Details:Helping, assisting and guiding the customer among any issue they face with their phone.

  • English teacherFull Time

    Rajac American High School

    Sep 2021 - Present -3 yrs, 9 months

    Egypt , Cairo

    • English language instructorFull Time

      Not courses

      Apr 2019 - Present -6 yrs, 2 months

      • Central Complaints DepartmentFull Time

        National Bank of Egypt

        Jun 2017 - Sep 2017 -3 months

        Egypt , Cairo

        • Job Details:Responsible for resolving the complaints of customers that are officially received to the bank.

        • Education

        • Bachelor's Degree in Accounting

          Sadat Academy for Management Sciences (SAMS)

          Jan 2009 - Jan 2013 - 4 yr

        • High School - Thanaweya Amma

          Yehia el rafea language school

          Jan 2009 

        Skills

        • Internet Research
        • Microsoft Excel
        • Teaching
        • Banking
        • Microsoft Powerpoint
        • Customer Service
        • Soft Skills
        • Operational Sales
        • Accounting

        Languages

        • English

          Advanced

        Training & Certifications

        • TOEFL

          2013

        • Operation

          Chrysler Group Egypt·2011
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