Ziad Rashad Zaki

Raya Customer Experience

• Senior Recruitment SpecialistFull Time

  Sep 2024 - Present -9 months

  Egypt , Cairo
• Human Resource RecruiterFull Time

  Jan 2023 - Present -2 yrs, 5 months

  Egypt , Cairo

  • Job Details:Hands-on-experience in operations hiring (Massive Hiring / Agents Hiring). - Dedicated for hiring several positions. - Hire for offshore accounts (English, French) C1 & B2 Levels. - Assess applicants' English profile sticking to CERF methodology. - Create candidates' pipeline through posting job ads on all recruitment channels. - Source and attract potential candidates through various professional platforms. - Conduct initial screening calls to create shortlists of qualified candidates. - Conduct the face to face interviews. Track hiring metrics including time-to-hire, time-to-fill and source of hire Design, distribute and measure the results of candidate experience surveys - Finalize final interviews from our end before have it sent to the operations and client. - Carry out the hiring process including job offer proposal, communicating it to the successful candidates. Skills: Employer Branding • Team Leadership • Leadership • Team Performance • Coaching • ATS • Boolean Searching • Full Life Cycle Recruiting • LinkedIn Recruiter • CBI • Onboarding • Interviewing • Applicant Tracking Systems • Banking • Customer Service • Customer Satisfaction • Contact Centers • recruitment • IT Recruitment • Screening • Negotiation • Technical Recruiting • Strategic Human Resource Planning • HR Management • HR Policies • Hiring • Human Resources (HR) • Recruiting • Screening Resumes • HR Operations • HR Outsourcing (HRO)