ZS

Ziad Shaban

Customer Service Team Manager at Amazon

Nasr City, Cairo, Egypt

Work Experience

  • Customer Service Team LeaderFull Time

    IntouchCX

    Aug 2024 - Present -10 months

    • Customer Service Team ManagerFull Time

      Amazon

      Oct 2021 - Present -3 yrs, 8 months

        • Education

        • Bachelor's Degree in Information Technology

          Eduvos Insistute in South Africa

          Jan 2023 

        Skills

        • Data Analysis
        • CRM System
        • Process Improvement
        • Web Development
        • Leadership
        • Communication
        • Problem Solving
        • Detail Oriented
        • Strategic Planning

        Languages

        • Arabic

          Fluent

        • English

          Fluent
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