Ziad Said

Customer Service agentFull Time

• Job Details:I worked at Sutherland for nearly a year and a half, gaining experience in two different accounts: Remitly and Lyft. • Remitly: A global money transfer company where I handled international transactions and collaborated with banks worldwide, gaining insights into financial operations and compliance processes. • Lyft: A ride-sharing service in Canada and the U.S., similar to Uber in Egypt, where I assisted customers with service-related inquiries and problem resolution.