ZR

Ziad Mohamed Ramadan

Sales Agent & Customer Service Representative at Orange Egypt

Alzawya Alhamraa, Cairo, Egypt

Work Experience

  • Sales Agent & Customer Service RepresentativeFull Time

    Orange Egypt

    Dec 2024 - Present -6 months

    Egypt , Cairo

    • Job Details:- Handle customer inquiries and efficiently resolve service complaints. - Promote and upsell telecom products to boost sales. - Coordinate with internal departments to resolve service issues. - Perform administrative tasks and support daily branch operations.
  • Financial Accountant (Intern)Full Time

    Office of Legal Accountant Islam Hanafi

    Jan 2023 - Jan 2024 -1 yr

    Egypt , Cairo

    • Job Details:- Record and maintain financial transactions and reports. - Prepare monthly and annual trial balances and cash flow statements. - Assist in budget planning and final accounts preparation. - Used Excel for reconciliation, data analysis, and reporting.
  • Sales AssociateFull Time

    Fog fashion wear

    May 2021 - Jun 2022 -1 yr, 1 month

    Egypt , Cairo

    • Job Details:- Deliver top-tier customer service and supported daily retail operations. - Contribut to enhancing sales strategies and resolving customer concerns.
  • Education

    • Bachelor's Degree in Accounting

      El Gazeera Academy

      Jan 2020 - Jan 2024 - 4 yr

    Skills

    • Customer Service
    • Financial Accounting
    • Sales Field

    Languages

    • Arabic

      Fluent
    • English

      Intermediate

    Training & Certifications

    • Professional financial accounting

      Trust academy·2024
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