Ziad Mohamed

IT Specialist & Programming CoordinatorFull Time

• Job Details:•Ensured network uptime and performance during peak usage. •Provided first-line technical support, guiding users through troubleshooting steps. •Provisioned workstations with necessary hardware, software, and configurations. •Monitored system health and proactively addressed performance issues. •Maintained system security by updating software and removing threats. •Managed user accounts and permissions. •Deployed and configured operating systems and applications. •Troubleshot hardware, software, and network problems. •Optimized system performance to identify and resolve potential bottlenecks. •Implemented new technologies and configurations. •Managed and maintained computer systems and network infrastructure.