Ziad Khattab

Commercial and Technical Sales AssociateFull Time

• Job Details:Working closely with customers to determine their needs, answer their questions about our products and consolidate with the experts abroad to recommend the right solutions, while ensuring maximum client satisfaction. Conduct on site visits to troubleshoot problems. Building close partnerships with the clients and helping their business grow by developing and delivering the best solutions. Searching, sourcing and screening potential candidates. Increase sales of Andritz's product portfolio by presenting their features, advantages and benefits. Helped plan and deliver Andritz's booth and activities at Paper Middle East exhibition in Cairo as follows; Welcomed clients to the booth. Conducted an analysis for all the participating exhibitors to prospect the future competition in the market. Built a database of Andritz's booth visitors to document their needs and wants. Prepared and sent an official thank you note reply to the visiting clients and followed up on their needs.

Logistics and Business intelligence analystFull Time

• Job Details:Analyse data with the purpose of identifying areas for improvement along with logistical planning for orders. Developed a database to consolidate all data for orders and offers to enable for trend analysis and identification of KPI's as well as a rearrangement of financial data for more detailed and accurate financial reports. Noting down all tender results in order for future pricing strategies. Analysing previous competitor price data in order to decide on the tender entry price. Conducting market research to gather competitor data to analyse it and gain a competitive advantage in the market. Respond to shipping complaints, lost items and damages. Notify customers if shipments are delayed. Track shipments details, locations and ETAs. Inform management of ongoing performance issues. Revise shipping documents and follow up on payment receipt. Helped plan and deliver Clariant's Syngas Egypt Seminar by : Gathering all the steps for seminar execution by conducting meetings with all the seminar organisers and noting down all the steps needed to accomplish a successful seminar and then consolidating them in gantt project form to commit to all the deadlines.