ZK

Ziad Khalifa

Virtual Assistant at MessageCollab

Cairo, Egypt

Work Experience

  • Virtual Assistant

    MessageCollab

    Jun 2023 - Present -2 yrs

    • Job Details:Handling all client’s emails, adding new clients on their profiles, adding users and assigning them under their departments, creating numbers and profiles for agents.

  • Appointment Setter

    Naos Marketing

    Sep 2022 - May 2023 -8 months

    • Job Details:Handling patient concerns, solving patient’s problems, setting daily appointments for patients.

  • Technical Support

    Concentrix Egypt

    Apr 2022 - Sep 2022 -5 months

    Egypt

    • Job Details:Handling all customers technical issues, raising daily reports of technical tickets, handling incoming chats and emails.

  • Intern

    Arabian Cement Company

    Aug 2021 - Sep 2021 -1 month

    Egypt

    • Job Details:Getting to know the supply chain and procurement process, visiting the manufacture, training from all departments.

    • Education

    • Bachelor's Degree in International Business

      British University in Egypt (BUE)

      Jan 2023 

    • Bachelor's Degree in International Business

      London South Bank University

    Skills

    • SAP
    • Project Management Professional
    • Compliance Management
    • Microsoft Office applications
    • meeting planning
    • Self-directed
    • Performance Tracking

    Languages

    • Arabic

      Fluent

    • English

      Fluent
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