ZF

Ziad Fathi

business customer care representative (escalation team)

Egypt

Work Experience

  • outdoor sales agent

    speed company for labels and handtags

    Nov 2021 - Jun 2025 -3 yrs, 7 months

    Egypt

    • Job Details:promoted and sold company products to clients in the local market. built strong client relationships to ensure loyalty and increase sales. achieved monthly sales targets through effective marketing strategies.

  • business customer care representative (escalation team)

    vodafone egypt

    Egypt

    • Job Details:handled customer inquiries and complaints efficiently within the escalation team. provided tailored solutions to business clients to ensure satisfaction. enhanced customer experience through strong communication and active listening skills.

    • Skills

    • very good at office specifically in word and excel
    • good ability in problem solving and handling clients
    • very good soft and communication skills
    • Handling ways

    Languages

    • English

      Intermediate
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