ZE

Ziad Essam

Tele Sales Agent

Work Experience

  • Tele Sales Agent

    Booking CW

    Egypt

    • Job Details:Provided excellent customer service to clients, managed and updated client files, developed marketing campaigns for properties, leveraged social media platforms for property marketing, participated in open hotels, resorts, and restaurant events.

  • Client Service Representative

    Vodafone

    Egypt

    • Job Details:Managed customer queries under pressure, applied problem-solving techniques to resolve issues, improved communication and time management skills through hands-on tasks.

    • Education

    • Bachelor's Degree in Business Administration

      May University

      Jan 2022 - Jan 2026 - 4 yr

    Skills

    • Customer Service
    • Communication
    • Negotiation
    • Problem-Solving
    • Organization and time management
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