ZE

Ziad Elsayed Nahla

Front Desk Officer

Alexandria, Egypt

Work Experience

  • Front Desk OfficerFull Time

    Ithaka hostel

    May 2021 - Sep 2021 -4 months

    Egypt , Alexandria

    • Job Details:Assisted all guests with check-in and check-out Maintained a positive attitude and friendly demeanor Responded to all guest questions and requests Answered and forwarded phone calls Managed guest bookings and reservations Kept a tidy and orderly workspace Assisted with administrative and clerical tasks as needed Computed all guest billings, accurately post charges to guest rooms Enforced rules and policies of the hostel Helped guests with trips and excursions booking
  • Education

    • Bachelor's Degree in Tourism department

      Alexandria University (ALEXU)

      Jan 2021 

    Activities

    • Volunteer at Bibliotheca Alexandria

      Student Activity

      Jan 2016 - Jul 2019 -3 yrs, 6 months

    Achievements

    ∑ HR Committee Member in AGNS Project at Alexandria Library ∑ Organizing Committee Member in MCS Project at Faculty of Economic and Political Studies 2017 ∑ Organizing Committee Member in I-Debate Project- Shiftnetwork at Alexandria Library 2016 ∑ Participant in Media in Motion Project - Shiftnetwork at Arab Academy ∑ Participant in I-Debate Project - ShiftNetwork at Alexandria Library ∑ Participant in Protons Project - IEEE AlexSB at Faculty of Engineering ∑ Participant in Protons Project - IEEE AlexSB at Faculty of Engineering

    Skills

    • Online Marketing
    • Support Services
    • Client Relations
    • Customer Service
    • Call Center
    • Communication

    Languages

    • English

      Fluent
    • Arabic

      Fluent
    • Turkish

      Beginner
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