Ziad Amr Abdelbaset

Senior Collector officerFull Time

• Job Details:achieved top rankings in my team, earning rank 1 twice and rank 2 twice, by consistently exceeding a monthly collection goal of over 280 million egp. performed first-party collections through at least 90 daily calls on an automated dialer, effectively communicating with customers to provide tailored money management solutions and payment plans.

customer service

• Job Details:provided quality customer service to 100+ members daily to solve their problems. identified customer needs through active listening & handling situations. received a positive feedback rating of 96% based on customer satisfaction surveys. achieved top rankings in my team, earning rank 1 twice and rank 4 on the site.

trainee