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Ziad Mohamed Abdelnaby

Customer Support Representative at Concentrix

Omraneya, Giza, Egypt

Work Experience

  • Customer Support RepresentativeFull Time

    Concentrix

    Oct 2024 - Present -8 months

    Egypt , Giza

    • Telesales AgentFull Time

      Etisalat Global Services

      Nov 2023 - Oct 2024 -11 months

      Egypt , Giza

      • Job Details:1 - Communicating With Clients of Different Nationalities 2 - Suggesting The Suitable Package to The Customers 3 - Recording Customers Data on The Company's System

      • Education

      • Bachelor's Degree in Faculty Of Commerce - English Section

        Cairo University (CU)

        Jan 2018 - Jan 2022 - 4 yr

      • High School - American diploma

        Valley American School

        Jan 2018 

      Activities

      • MUS ( Model Of UNESCO ) at Cairo University

        Student Activity

        Feb 2019 - Oct 2020 -1 yr, 8 months

      • Logistics Administrator at Egypt Entrepreneurship Rally

        Student Activity

        Feb 2020 - Mar 2020 -1 month

      Skills

      • Adobe Premiere Pro
      • Video Editing
      • Adobe Photoshop

      Languages

      • English

        Advanced

      • French

        Beginner

      Training & Certifications

      • Video Editor

        Banker's Lounge Academy·2020

      • Graphic Designer

        Banker's Lounge Academy·2020

      • CBE Diploma

        Banker's Lounge Academy·2020

      • Pro Editor Diploma

        Russian Culture Center·2018

      • Drawing Course

        F.A.B·2017
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