Zeyad Medhat Elsobky

Social Media ModeratorFull Time

Operation SpecialistFull Time

• Job Details:Deal and communicate with +30 customers daily. Build relations with customers to enhance their experience through direct communications and phone calls. Handle and resolve customers’ issues and complaints with solutions that make them satisfied. Communicate with customers to address their needs to analyze and develop products to enhance customer experience and to inform decision-making. Responsible for data entry for daily transactions and ensuring everything is organized. Facilitate and help trainers enhance their journey inside the place to have smooth activities. Ensure the needed logistics are available for events and registrations.

Marketing InternInternship

• Job Details:Designed and presented content using the PAS technique, demonstrating a strong understanding of persuasive writing. Assisted in marketing and advertising promotional activities, helping to develop and implement successful campaigns. Analyzed and developed products to enhance customer experience and to inform decision-making. Completed a project related to branding, and social media marketing.