Zeyad Abdulla Mohamed

DyNaMyte

Sahel, Cairo, Egypt

Vodafone Egypt

May 2012 - Oct 2012 -5 months

Egypt , Cairo

Job Details: -Handle Customers inquires and complaints. -Ensure customer delight and satisfaction. -Log customer details on the CRM. -Provide customer with accurate information and right solutions. -Performs other duties as assigned by management

English Commerce Bsc in Accounting
Ain Shams University (ASU)
Jan 2008 - Jan 2011 - 3 yr
High School - Thanaweya Amma
Al Tawfikia School
Jan 2007

Certificed Practitioner Diploma In Human Resources Management Training
International Foundation Of Training And Development·2012
Certificed Practitioner Diploma In Human Resources Management Training
International Foundation For Training And Development·2012
Oracle Financial Track
Oracle University·2011
Communication Skills
Ain-Shams University·2011
Cost-Managerial Accounting Using Excell
Ain-Shams University·2010
Financial Accounting Using Excell
Ain-Shams University·2010
Accounting Training
Cairo Bank-Shoubra Branch·2009
Computer Skills-ICDL
Ministry Of Communication And Information Technology-Egypt·2008