Zeyad Mostafa

Amazon

• Program ManagerFull Time

  Jun 2022 - Present -3 yrs

  Egypt , Cairo

  • Job Details:Driving selection growth in MENA by facilitating a seamless process for Selling Partners and technical operation teams to add products to their accounts, ensuring an expansive and diverse marketplace. • Facilitating the implementation of new tools for the technical operations team, resulting in a remarkable +82% YoY increase in supporting selling partners in 2023. Achieved this with only half the headcount, showcasing an optimal performance enhancement strategy. • Leading the collection of user stories and conducted A/B tests for new software products, leading to the successful launch of two initiatives in 2023. These products significantly streamlined the onboarding process for selling partners, resulting in a notable +20% YoY increase in the conversion rate from registered to live status. • Managing task forces to expedite business ramp-up, notably leading a team of two account managers focused on listing fashion products for our Strategic Partners. The team successfully added approximately 600,000 sellable products to Amazon Catalogs in Q4'22, contributing substantially to business expansion. • Supervising the implementation of automations to drive business growth. This tool played a key role in activating and making 2 million products sellable on Amazon website. • Representing my team at conferences and international business meetings. I serve as the key liaison, fostering effective communication and collaboration to advance our collective objectives.
• Account ManagerFull Time

  Jul 2020 - May 2022 -1 yr, 10 months

  Egypt , Cairo

  • Job Details:Managing selling partners to enhance their products selection, promote the adoption of Fulfilled by Amazon (FBA), and to increase their sales. • Managing 100+ seller accounts while supporting them in daily operational support, preparing for spotlight events, and offering strategic insights to boost sales. Successfully increased the product selection on Amazon MENA by 100K items, contributing to a sales growth of XX millions. • Leading the catalog training program during the launch of Amazon in Egypt, ensuring a smooth onboarding process and comprehensive training for new seller partners. • Overseeing the Standard Operating Procedures (SOPs) utilized by operations teams, ensuring alignment with policies and business goals while supporting selling partners.