Zeyad Shalaby

Css RepresentativeFull Time

• Job Details:Addressed customer complaints and mitigated dissatisfaction by employing timely and effective solutions. Helped average of 45 customers every day by approaching conversations with positive attitude and focus on customer satisfaction.

InvigilatorPart Time

• Job Details:To ensure that any test administered by the British Council runs smoothly on the test day/s and that all assigned test day duties and standards are met.