Zeyad Salama

Aftermarket Sales EngineerFull Time

• Job Details:Prospect, source, and maintain customer relationships within the assigned area. ● Develop and execute action plans to achieve and exceed sales goals. ● Promote and sell service products such as spare parts, oils, service plans, repairs, overhauls, and agreements. ● Follow up on leads and referrals, including installed base lists, and actively seek new business opportunities. ● Provide prompt and professional responses to customer inquiries, introduce new products, and research solutions to meet their needs. ● Support and develop local distributors, where applicable. ● Engage in planned prospecting activities to expand the customer base and increase market share. ● Maintain accurate records of sales activities, leads, opportunities, and quotations in Cloud for Customer (C4C). ● Ensure the highest standards of customer service and satisfaction. ● Stay updated on industry trends, technologies, and sales strategies through training, networking, and professional development. ● Prepare and submit reports on sales performance, lost orders, and customer feedback, including recommendations for improvements. ● Collaborate with Sales Engineers to share prime equipment opportunities. ● Represent the company professionally by projecting a customer-oriented and knowledgeable image. ● Uphold Atlas Copco’s values of commitment, interaction, and innovation, ensuring "First in Mind, First in Choice" principles are at the core of your approach. ● Will have full responsibility for the optimization product line, developing and executing action plans to achieve targeted sales goals, while actively gathering market intelligence and competitor data to drive business growth. ● Handle terms and conditions discussions effectively to meet customer expectations. ● Take necessary actions to ensure seamless communication and task completion across teams.

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