ZA

Zeyad Saad Abdel-Fattah

Client Service Representative

Helmeyat Alzaytoun, Cairo, Egypt

Work Experience

  • Client Service Representative

    • Job Details:Enhanced communication and language skills by working on the DME account, focusing on professional English usage in customer interactions.

  • Customer Support Representative

    VF-Cash

    • Job Details:Developed strong communication and problem-solving skills through retail and call center experience, handling billing and technical support in high-pressure environments. Trained in empathy, active listening, and multitasking while gaining a foundational understanding of financial services.

    • Education

    • Bachelor's Degree in Computer Engineering and Communications

      Al-Safwa Higher Institute of Engineering

      Jan 2021 - Jan 2024 - 3 yr

    Skills

    • Empathy
    • Multitasking
    • Active listening
    • Python programming
    • Cybersecurity
    • Communication
    • Artificial Intelligence
    • HTML & CSS
    • Problem-Solving
    • Object-Oriented Programming

    Languages

    • English

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